Get matched with top fridge, freezer or ice maker repair or service pros in San Mateo, CA

"Super helpful"

"My dishwasher died on me,. The gentleman came and looked at it, Took off the panel at the bottom. He declared that the motherboard was dead and unfortunately no replacement was available because my dishwasher was too old and parts are unavailable. They certainly don't make them like they used to. Now I guess it means a new one. "

"Vincent and his assistant Sergei took on a difficult job of installing a stove top and a downdraft fan that posed some challenges of fitting into an existing counter space. An installer sent by the dealer failed at this task but they were careful and creative in finding solutions. We appreciated the attention to detail and their hard work - and the result was fabulous. Not least, the price was reasonable and both of them were easy and pleasant to work with. No hesitation in recommending their services."

"honest, fast, professional. The price was reasonable. Will definitely hire again"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

Otto's Appliance Service offers prompt, reliable and knowledgeable repair service to the Bay Area. Since 1957, our business has been providing efficient, fair and quality service, valuing customer satisfaction above all. We specialize in Bosch, Thermador, Insinkerator, Whirlpool, GE, Maytag, Kitchen Aid, Sears and Kenmore.

"Very well. Anton was courteous, prompt, honest and did a great job to fix our appliance."

"I found Johe knowledgeable, friendly, patient, polite, with great expertise. Explained the diagnosis process, and came up with alternatives to a more costly repair, all for $105. The second issue required crawlspace reinstallation of dryer ducting, and he was able to do this quicker than I ever could."

"Excellent in all respects"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."