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"A few years ago we did a simple remodel of two bathrooms in Menlo Park with FVR. By the time we finished the project we just wanted these folks out of the house. After a few years I felt it was necessary to share our negative experience and how poorly much of the work has held up. Specific issues; 1. Substandard workmanship: a. Heating vent under the house was left unconnected--I was heating our crawlspace and not the bathroom for 6 months. This went undetected until I went under the house for something else! b. Looking in my attic, the electrical work to hookup the bathroom fan is clearly not up to code--junction box is not closed and there are multiple exposed wire splices. c. Gang box for the newly installed light switch is clearly not level and out of square. 2. Numerous examples with low quality finish carpentry: a. Gouge on a newly installed sliding door from the aluminum frame--supposedly fixed then recurred. b. Spackle and paste used to patch the casing around the door frame where it contacts the bathroom tile--looks terrible c. A supposedly 'straight' wall that was rebuilt by FVR, clearly bulges with an obvious curve in the baseboard. d. Sloppy work on the plumbing cover plates for one toilet--half smeared with paint and not attached to the wall properly. 3. Low quality of painting: a. Two slightly different colors of white used in one bathroom with sloppy caulking around the trim. b. Numerous blotches of paint on hardwood floors around the hallway baseboard--the kind that would be easily have been avoided by using masking tape. 4. Sloppy personnel and poor cleanliness: a. Folks were working while we were on vacation, and we came home late in the evening to find construction debris scattered in our front yard including razor blades, paint on our front walk (where stains can still be seen). b. For a year afterwards we found trash (food wrappers & empty bottles) behind the bushes or buried in the shrubs. c. I saw workers 'free handing' a circular saw for trim and baseboard--where one guy would hold the boards and another would use the circular saw. For sure not a safe or effective option--just glad nobody was hurt at our house by these substandard practices. Nobody could be bothered to bring a jobsite saw. I will add that we pointed out most of these issues to the company reps while they were happening-- most responses 'Just an honest mistake' and/or 'We will send somebody over to fix that'. At a certain point you stop trusting anyone from the company and just want these 'less-than-competent' folks out of the house. The customer shouldn't have to check all these details--especially about heating/plumbing/electrical work. Would not ever trust this company again to touch our house."

"One window had bad wood around the frame. When we mentioned it to the contractor it wasn't addressed, and they installed the new window anyway. In Addition, on the same window the lower left corner of the window frame is loose and needs nailed back in."

"He was doing great and doing extra things. I paid him 3,200.00 for materials and he said he ordered them in July they were supposed to be delivered 08/02/21. He contacted me and said they were on back order, communicated thru 09/13/21. I have not heard from him since. I called Home Depot and they said he never placed an order. I have called and emailed, text, left messages and I have not heard from him since. He still has my screen door that he was supposed to repair along with my money. I think if something has happened to him someone in his family would have notified me."

"Scott Green is a true artist and can do all things. He plans his project and stays with it until the customer is delighted. He is trustworthy and truly a wonderful human being."

"Was in a tight timeline as we discovered damage in the middle of a home remodel. They came out same day to inspect and were able to complete the work over the weekend so we could continue our main project. Everyone was respectful and the work was exceptional."

"Our technician was professional and gave us a game plan, followed through and provided good communication and service. "

"Sal and his team were efficient, on time, and very thorough. We had several spaces that needed a good deep clean and the spaces were left spotless. Thank you!"

"Fast response and clear communication throughout the process."

"Great company! They delivered as they promised. Professional work from start to finish. You can tell the difference between old and new windows. Our house looks like new with this windows. Thank you for excellent work."