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"I purchased a new shower faucet and cartridge for the repair. Donny told my wife and I to save on the new faucet and wait till we did some wall/tile repair if we were to remodel in the near future. Rather than following our first wishes he may have saved us around $400, or more by being honest and a good guy. We had the cartridge replaced for our Moen faucet. It operates very well and no drips (bad for the Cat though!). We had additional savings when we returned the faucet to Menards. The cartridge was about $36-$39. We have used Randy Lane several times (maybe 5-7 times) and were quite satisfied. They have been our plumber of choice for several years. This was our first plumbing work completed by Donny. Not our last for sure!"

"Replace a cracked pipe, and replace and reposition an outside spigot and related piping"

"Lee was wonderful and his work was meticulous and professional. I had many bids on my basement bathroom remodel and the prices were astronomical compared to his. He does other handyman work and I will definitely use him again. Don’t hesitate to hire him."

"I found water damage in the morning and after considerable investigation, determined that it was from a pinhole leak in a water pipe in the basement.  I had to turn off the main water valve to stop the leak, so I needed to repair this quickly.  I have used Burkhardt Plumbing before with success, so I called them again.  They were able to come that afternoon ( I called around noon) and Dean arrived within the promised time slot. 



He fixed the leak, and also advised me that it was probably due to insulation around the pipe which was held in place by small wires.  The insulation around the wire itself was decaying (probably installed 40 years ago) and could have caused an electrostatic charge (?) between the two metals which would corrode the copper pipe.  I appreciated this extra information, so that I can remove the rest of the insulation and prevent future leaks (the insulation was put on to prevent condensation and is no longer necessary).   I thought the cost of the repair was fair.
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"On one hand it is difficult to know how to evaluate the service we received from Service Master. We have never hired a cleaning company before, and what we needed was a very deep clean of our house prior to listing it for sale. If the results were undeniably spectacular, then it would be easy an easy evaluation. The house looked so much better after the painting and cleaning - night and day. However, the painters left some streaks of paint on the wood floors and neither they, nor Service Master, were able to clean them up, even though they both said they would. Moreover, citing the paint on the floor, Service Master came back to us after a day of cleaning saying they needed more time for an additional charge of $600. 
We were in sort of a vulnerable position: they weren't done with their work and we were days away from getting our house listed. So we felt like we had no choice but to agree.
We already thought they were expensive, and this just added to our feeling that maybe we were being taken advantage of. Unfortunately, our situation made us vulnerable in this way. We were in a hurry and busy with not only our jobs but getting the house ready for sale. So we only got one estimate for cleaning the house, and used Service Master because they were the only company who could meet our deadline (our agent told us about Service Master, and the top companies we called from Angie's List were not able to meet our schedule.)
Overall, the house did look great after their cleaning and, as a postlude, it sold in one day on MLS, so there was a bright end after all. We just have this nagging feeling that we paid a lot more than we should have, and we didn't like having to agree to pay more in the middle of the work."

"EVerything went well, and they did a great job.  They showed on time, cleaned up after themselves, and acted professionally while doing the work."

"GREAT! He was very considerate. I called at about 4:57 PM (they close at 5:00) and asked for a guestimate of how much it would cost to replace our broken garbage disposal. He said it would be about $300. I asked when he could do it, hoping for a date before Thanksgiving. He said either Tuesday or Friday of next week. And then he offered to do it immediately. I accepted and the job was completed by 6:30 the same day. I know I was extremely fortunate that he was able to schedule it so fast and I don't expect this speedy scheduling in the future. But, I sure was happy he was able to pull it off tonight! Thank you very much Jim!
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"They are excellent. I have never had any dissapointment at all. They are very clean and professional. All around a good experience."

"Sam did an excellent job repairing our siding.  Since the manufacturer no longer manufactured the exact style, Sam suggested that he could take some existing pieces from the side of the house that had a lot shrub coverage for the repair and replace with a close match.  The replaced pieces are hardly noticeable and hidden by the shrubs. 

His painter also did a great job.  Both gentlemen are friendly and easy to work which is a huge plus from my wife's perspective."

"Hal is a bit of a character and drives an old truck, but he is very pleasant and takes great pride in his workmanship. One of the few times in our history of several home projects where a project has exceeded our expectations."