Get matched with top metal roofing repair pros in Scottdale, GA

"We would differently rehire this crew. They finished sooner than i expected. They cleaned every day before leaving. We highly recommended Rackley Roofing again."

"The company was excellent. They did an amazing job on our roof. The people came and repaired our roof in just one day and it looks great. Will recommend for any roof repair."

"David explained everything and was able to repair my roof and provide maintenance."

"They did an excellent job replacing my roof. They also removed my wooden facials and replaced them with metal ones, they did a good job with that as well. They also replaced my gutters and spouts. They have my house looking much better and everyone in the neighborhood has been giving me compliments on the work they did. I will refer them to anyone who ask who’s a good company to replace their roof at a very good and reasonable price."

"Ryan was great to work with. They fixed leaks, did repairs, and painted the roof. Clean and efficient."

We have over 18 years of experience in the roofing trade, so you can trust that we have the skills needed to install or repair your roof. Our family owned and operated business was built on the principles of providing superior craftsmanship and attentive customer service. We can handle any job, from minor repairs to full installations.\n\nMake an appointment for a roofing service from ER Roofing Specialist in Suwanee & Duluth, GA today.

"I had ARAC Roof it Forward replace my roof about a year ago and I've had no issues whatsoever. In addition, I just recently sold the house and Nathan has been so helpful in answering questions from the buyer and providing continued support when needed during this selling process. Nathan is professional, answers his phone and will go out of his way to assist you in anyway possible. I'd have to say, I won't go anywhere else when the time comes for a new roof on my new home. Thank you Nathan for providing the utmost in customer service."

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I started discussions with Crestmark in mid-April 2013, receiving an actual quote and invoice in mid-May. They performed the roof repair and it was completed by the end of June, with the work crew doing superior work. With the roof complete, there was approximately $8,000 worth of repairs remaining to be completed. When I had not heard from Crestmark by the second week in July, I attempted to contact them by email and phone but to no avail. I finally made contact by phone shortly into September (four months into our repairs!) and expressed such frustration with the owner that a representative emailed me that afternoon, promising to come by and estimate the materials needed for completion. A week later they came out and partially finished the chimney framing but left it unpainted and none of the facia or soffet work done. On September 19, I received an email from the same representative promising to "get a list of what needs to be finished tomorrow and we will get it done". I have not heard from Crestmark since (today is November 9, 2013) nor has any work been performed. While Crestmark Roofing promised much and their price was fair, the lack of communication and follow-up has negated what should have been a relatively easy success. 

UPDATE

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On November 9, 2013, I provided Crestmark with advance notice of my Angie's List review to allow them an opportunity to responds and/or attempt to remediate our concerns. On November 21, 2013, I received an email stating they were ordering the remaining materials and would have the job completed within 2-3 weeks. However, I heard nothing else from my job representative into mid-January. On January 22, 2014, I contacted the Angie's List POC for Crestmark Roofing, Gary Yates. In contrast to my experiences with the prior representative, Mr. Yates was professional, responsive, and extremely disturbed over how the job had been handled. To his credit, he did not fain concern in an effort to win back business; instead, it appears he made a diligent effort to objectively investigate the status of our job and what led to our displeasure. Mr. Yates kept me informed throughout the 23rd, checking for additional information and clarifying points of confusion. On January 24, Mr. Yates and I met in person, where he apologized for the problems with this job and updated me on the results of his investigation. He assured me that this was an isolated incident involving one of his representatives and took full responsibility for the lack of communications and response. He cleared up several misconceptions concerning the repairs and in my view rescued the reputation of this company. Had I thought to contact Mr. Yates earlier, many if not all of these problems may have been averted.

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"Service and professionalism was excellent. They helped us decide style and color based on what our personal styles we're. They come back and fix any issues you may have. They take full responsibility for any damages they may inadverdently cause and repair to your satisfaction Our house looks brand new. Our neighbors are impressed with the improvements. We are even seeing huge savings on our power bill due to the new windows and new siding. We would definitely use them again."

"From the very beginning, Scott Gunter, the Hixon Company Representative, came to our home well prepared and with plans for an outdoor screened porch and to have a new roof installed. Scott delivered as he said he would, on time, and the best workmanship we could afford. Once here, theHixon crew went right to work. They were on time, quick, but yet, efficient. We couldn't be more happy with the roof. We did install a quality roof with architectural shingles. It was done in two days. There were many, friendly and efficient workers, all here at the same time. They worked very hard and were relentless in their efforts to please my wife and me."