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"Great job installing a sprawling layout of high-quality porcelain wood-look tile. Very professional installers, started and finished on time. Well done!"

"When we moved into our house in late 2015, we hired Bufkin Tile to take out the carpet from the master bedroom and second bedroom and install tile. At that time, the back patio was enclosed and we had a large concrete patio added outside of the enclosed patio. Bufkin Tile also installed the new tile for the back patio. In January 2022, we finally decided to take out the existing wall separating the enclosed patio from the one that was "outdoors" and enclose the entire patio to make a large Florida room. Of course, when the existing wall was removed, there would be a gap in the tile. Luckily, we still had some leftover tile. Rob from Bufkin was happy to come out to our house and check out the project. While he was there, he also noticed another tile that needed to be replaced. He gave us an estimate on the spot that was well below what we expected. We told Rob about our plans and he said no problem, just let him know when the rest of the work is done and they would come over and take care of the tile. He took a piece of the existing grout with him to match the color. Okay, the screen enclosure is completed on a Friday in April and Bufkin Tile comes over the following Wednesday to remove the existing tiles, prep the floor for the new tile, and place the new tiles. On Thursday Dave came to grout not only the newly installed tiles but the entire length of the patio where it meets the house. He is truly the best grouter in the business. It is an absolutely beautiful job. But, we're not done yet. Dave came back on Friday to do an acid wash to make the already perfect job absolutely spotless. We've counted on Bufkin Tile for several different tile installation jobs over several years. They ALWAYS exceed our expectations. Every person who works for Bufkin is an artist. We would never consider hiring anyone else."

"The whole process went very well. Joan was our sales rep, and she was always available for questions and was instrumental in our choice of flooring for our home. The installation crew was very experienced and did a great job. We couldn't be happier with the result, and would absolutely recommend Floors Direct for your flooring needs."

"There are two parts to our purchase with Floors Direct. The first is the initial contact and subsequent visits. We were referred through Angie's List to Jose at Floors Direct. He was AMAZING. There wasn't a request he couldn't handle, there wasn't an impatient bone in his body and he was ALWAYS there to talk to us. We wanted hardwood floors throughout the first floor of our home, replacing carpet. He showed us hardwood and laminate floors, taking us through the pros and cons of each. We eventually decided on laminate floors. Jose gave us Floors Direct's best estimate and we paid a down payment. About a week after, we learned of tile floors that LOOKED like hardwood. Jose said he had them in stock. We quickly picked out what we wanted and Jose reconfigured our entire order as well as our schedule to install the new tile. He did it with a smile. If everyone in business was as polite, courteous and respectful as Jose, the world would be a great place.  <br /> Unfortunately, not everyone associated with Floors Direct is like Jose. The actual installers of our floor did their job but didn't make clear what their schedule was. Our tile was delayed, so they spent considerable time just lounging in our yard on the first day of work. We had a large entertainment center that they were paid to move -- they didn't even try to move it until five days into the project and when they tried they decided not to do it, which altered how they would install tile around the entertainment center. Worst of all, they left messes everywhere in our house, including our garage, back yard and bathroom (eww). Their inability to not clean up after themselves made our house smell and our yard messy. When these issues were brought up to Ramon, who was in charge of the installation, he acted as if he couldn't care less. He took his check (which there was a miscommunication on) and left. Jose apologized profusely for Ramon and his workers but couldn't do anything more about it.  <br /> Ultimately our floors look great, so through all of the problems we still got what we wanted. The bottom line is that Jose and the folks at Floors Direct are great -- they deserve an A! But their workers left a lot to be desired. They deserve a C. Average it out to a B. <br />"

"Great job! Mike is a thorough pro. Having installed laminate floors personally I can say that all work done extremely well even to our odd requests and schedule. Great guy, nice work, many happy customers and employees."

"Mike at Florida Carpet could not have been any more courteous and professional. I dropped the carpet off in the morning and received a phone call within a couple of hours that the job was complete. I picked up the runners and could not have been any happier. I highly recommend this business. <br />"

"They are uniformly outstanding. Get the carpets really clean. Fair price Extremely responsive. I won't use anyone else."

"What a great pleasure it was doing our brand new build with Jerry Smith. From start to finish working with Mickie was professional and very easy. He guided us when we got stuck, a few times, to some of the best bathroom, flooring and backsplash choices that we have every made for our new home. His installation team was flawless very happy with the finished product. If you want someone that has the chops and honesty go to Jerry Smith. Thank you Mickie!"

"Durham & Sons put in my last HVAC system over 12 ears ago and I've had a service contract with them. Recently a $2000 part went and I verified that replacing it was not a good investment given the system's age. They took the time to explain options in detail. As luck would have it, the pandemic and factory issues made finding the desired replacement units a real challenge. But these guys really stepped up to the challenge. Besides temporarily installing 4 window units to hold us over, they were creative and persistent and found what was needed. Their crew did impeccable work taking out the old system and replacing it, really going above & beyond. This is a family owned company with high standards and they can be trusted to steer you right and be 100% professional."

"Carmen is extremely professional, knowledgeable, hardworking and friendly. He came into a job after another reneged. He steered us in the right direction. Not only is Carmen doing beautiful vinyl wood floors and laying new carpet, but turns out we needed our powder room sub floor replaced and our front door replaced due to rotted wood. Nothing is too much trouble. He can do it all! I only wish I knew Carmen before I hired someone to install my granite counters and kitchen island. Any future work on my home will be done by Carmen and his hardworking crew! ⭐️ ⭐️⭐️⭐️⭐️"