Get matched with top fridge, freezer or ice maker repair or service pros in Shallotte, NC

"The appliance was not worth repairing."

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

Hello, my name is Kenny and I take pride in providing reliable, high-quality service for every customer. I believe in doing the job right the first time and treating every home with the same care and respect as if it were my own.\nI’m dependable, detail-oriented, and focused on delivering honest work at fair prices. Whether it’s small repairs, maintenance, or improvement projects, my goal is always to make sure my customers are satisfied and confident in the work that’s done.\nVeteran-owned business committed to honest work, fair pricing, and dependable service

I have over 20 years of experience in HVAC-R, working on everything from simple home systems to complex commercial equipment. Over the years, I’ve diagnosed and repaired just about every type of heating and cooling issue you can imagine. That experience allows me to quickly identify problems in residential systems and get your home comfortable again without unnecessary delays or guesswork.\n\nI serve homeowners throughout Brunswick County, including Shallotte, Ocean Isle Beach, and surrounding areas.\n\nI offer reliable service for repairs, maintenance, and system evaluations.\nMy expertise includes troubleshooting, preventative maintenance, and honest second opinions.\n\nI communicate clearly so you understand exactly what’s going on with your system.\n\nMy approach is simple: fix it first, replace it last, and never recommend what you don’t need. I take pride in providing dependable service and building long-term trust with every customer.

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They're excellent! The service tech was exceptionally knowledgeable and they come when they said they were going to come. I have used them several times."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Outstanding: Jeff Gallagher is true professional. He met my 5 requirements for doing business: Prompt; Courteous; Fair; Honest; and knowledgeable. When a contractor or tradesman meets these conditions, what more could you want."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."