
Serving Shelbyville, IN and surrounding areas
Approved
In business since 2007
Warranties offered
Credit card accepted
"They didn’t do anything that I asked of them and they suckered me into some membership. Very disappointed"





+17


Serving Shelbyville, IN and surrounding areas
Approved
In business since 2007
Warranties offered
Credit card accepted
"They didn’t do anything that I asked of them and they suckered me into some membership. Very disappointed"





+17

Serving Shelbyville, IN and surrounding areas
Approved (Corporate)
In business since 1994
Free estimates
Emergency services offered
"This contractor was very professional and responsive. Completed my project timely and expertly. Very satisfied with the final product. I would recommend them to anyone. "





+1

Serving Shelbyville, IN and surrounding areas
Approved (Corporate)
In business since 1935
Free estimates
Emergency services offered
"David was great. "





+6

Serving Shelbyville, IN and surrounding areas
Approved
In business since 2003
Free estimates
Warranties offered
"Very quick and great value"



Serving Shelbyville, IN and surrounding areas
Approved (Corporate)
In business since 1959
Free estimates
Emergency services offered
"Didn't seem very knowledgeable. Very high price."



Serving Shelbyville, IN and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"Arrived on time and did a great job."

Serving Shelbyville, IN and surrounding areas
In business since 2004
Free estimates
Emergency services offered
"Our HVAC system was ailing and Godby did a fantastic job from top to bottom. They diagnosed that it needed to be replaced (not repaired), were clear about our options in terms of size / SEER, and were generally excellent in terms of customer service. Their price was more than reasonable - actually the lowest bid we received on the job. Install was professional, quick, thoughtful with regards to our family's space and time. The unit works incredibly well, and the follow-up customer service has been excellent as well. Highly recommend Godby."

Serving Shelbyville, IN and surrounding areas
In business since 1959
Free estimates
Emergency services offered
"The installation was done professionally. The installers were great and answered all questions with enthusiasm. Very knowledgeable. The water softener is a great product and exceeded all expectations. Great company"
Serving Shelbyville, IN and surrounding areas
In business since 1993
Free estimates
Emergency services offered
"It was quick and reasonable price."

Serving Shelbyville, IN and surrounding areas
In business since 2011
Free estimates
Emergency services offered
"Smith came to our house to diagnose a problem that involved replacing old cast iron sewage pipes inside the house throughout the basement floor to the foundation where the new pipes would connect to the outside sewer line. It took L D Smith several attempts to inspect and diagnose the problem. Once they did diagnose the problem and explained the situation to us, we agreed to move forward with their recomendation to replace water and sewage pipes in the house to the foundation and connect the new pipe at this point to the outside line. Directly after the pipes were replaced, a faint odor of sewage began to build up in the basement. The odor slowly and steadily increased over several weeks and after about 3 to 4 months it became unbearable. At that point, we asked them to return to the house to see what was causing this problem. When they came to the house, they: 1. claimed there was no odor (despite my husband, myself, and a professional plumber stating there was a strong sewage odor originating near the connection of the interior and exterior pipes). 2. claimed that they stood by the work they did replacing and connecting the pipes and that the sewage odor we thought we smelled could not possibly be caused by a fault with their recommendations or their work. 3. would not look at the pipes they replaced or assess the problem unless we paid an inspection fee. If, and only if, we paid for a new inspection and they found that they were at fault, would they honor the warranty on their work. 4. suggested we seek out a second opinion to determine what the source of the sewage odor problem is and only if the second opinion determined L D Smith was at fault, would L D Smith honor the warranty on their work. After an extremely difficult interaction with this company about this problem, we decided to seek the help of another company. The new company assessed and diagnosed the problem right away and determined that L D Smith's diagnosis and recomendation for repairs was flawed or incorrect, that L D Smith installed the interior basement pipes incorrectly, that sewage was backing up in the pipes L D Smith installed, and that L D Smith connected the interior pipe to an exterior pipe that was broken and leaking sewage and water into the soil along the basement wall. The back up of sewage in the interior pipes and the leak in the exterior pipe was causing the intense sewage odor inside the house as well as on the outside of the house. We are grateful that we did seek out a second opinion to diagnose and correct the massive mistakes L D Smith made in our situation. After our experience with L D Smith, we are not able to trust them to be professional or fix the mistakes they made and face even greater costs to have our sewage drainage problems corrected. We regret calling on LD Smith and will not call on them again. Our advice to anyone who has a significant problem like ours is to call another company for help."
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