At Highlander Waterproofing & Foundation Repair of Western New York, we specialize in basement waterproofing and foundation repair services. We are the proud recipient of the Better Business Bureau Torch Award for Ethics 2021! If water is invading your home, you are not alone. We offer custom-designed waterproofing solutions and foundation repair that you can trust. Highlander Waterproofing is family owned and operated and has a 100% commitment to our customer's satisfaction. Much like the foundation repair work we specialize in, building on a strong foundation is the key to success, which is why we have built our business on hard work, endless energy, knowledge and integrity. Contact us today for a free inspection at 877-415-0564 or info@highlanderwaterproofing.com
"I hired Highlander to install a channel drain in front of garage to keep it from getting water in it. The guy showed up with his 16 year old son and dug the trench and laid the pipe very shallowly and left a large open hole in front of my driveway, that was one issue. The second issue was there was no slope to to the pipe. It is straight so the water is not actually draining. The third issue was they cemented the grates onto the the channel drain when they are supposed to be removable so you can clean it. They did correct that and the hole near the driveway they patched with stone, but it is still not pitched properly and the concrete was cracking almost immediately after drying, I asked for the salesman to come back and look at it and asked him if it looked professional, because it didn?t to me or my stepfather who does concrete for a living, and his response was that it did. Well, less than an a year and grates are popping up because the concrete is completely cracked."
Rachel T on August 2024
At Highlander Waterproofing & Foundation Repair of Western New York, we specialize in basement waterproofing and foundation repair services. We are the proud recipient of the Better Business Bureau Torch Award for Ethics 2021! If water is invading your home, you are not alone. We offer custom-designed waterproofing solutions and foundation repair that you can trust. Highlander Waterproofing is family owned and operated and has a 100% commitment to our customer's satisfaction. Much like the foundation repair work we specialize in, building on a strong foundation is the key to success, which is why we have built our business on hard work, endless energy, knowledge and integrity. Contact us today for a free inspection at 877-415-0564 or info@highlanderwaterproofing.com
"I hired Highlander to install a channel drain in front of garage to keep it from getting water in it. The guy showed up with his 16 year old son and dug the trench and laid the pipe very shallowly and left a large open hole in front of my driveway, that was one issue. The second issue was there was no slope to to the pipe. It is straight so the water is not actually draining. The third issue was they cemented the grates onto the the channel drain when they are supposed to be removable so you can clean it. They did correct that and the hole near the driveway they patched with stone, but it is still not pitched properly and the concrete was cracking almost immediately after drying, I asked for the salesman to come back and look at it and asked him if it looked professional, because it didn?t to me or my stepfather who does concrete for a living, and his response was that it did. Well, less than an a year and grates are popping up because the concrete is completely cracked."
Rachel T on August 2024
At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!
At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!
EverDry Waterproofing is the nation's leading residential basement waterproofing contractor. Since 1983, EverDry has provided full-service waterproofing to more than 70,000 satisfied customers EverDry Professionals take a personal, one-on-one approach in dealing with homeowners to help them understand their options for creating a safe, dry and livable space in their basements
"All of the staff at Everdry are very kind and helpful. They have outstanding work ethic. They always come promptly whenever we call."
Adam T on June 2025
EverDry Waterproofing is the nation's leading residential basement waterproofing contractor. Since 1983, EverDry has provided full-service waterproofing to more than 70,000 satisfied customers EverDry Professionals take a personal, one-on-one approach in dealing with homeowners to help them understand their options for creating a safe, dry and livable space in their basements
"All of the staff at Everdry are very kind and helpful. They have outstanding work ethic. They always come promptly whenever we call."
Adam T on June 2025
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"Yes this pro went above and beyond from what I was asking"
Allen M on March 2025
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"Yes this pro went above and beyond from what I was asking"
Allen M on March 2025
2016-2020 Super Service Winners! Owner Duane Carr has worked in the HVAC industry since graduating from Thaddeus Stevens State College of Technology in 1997. Duane started Prime Heating and Air Conditioning to provide Syracuse and the CNY Region with a local, independently owned HVAC company that earns the trust of its customers by doing quality work at reasonable prices. With Duane's commitment to family and community, he's built his business to include his two brothers, Neal and Eric, to provide outstanding service and local community support.
"I called and my timing must have been perfect. 2 technicians showed up 30 minutes later. They put on shoe covers which I appreciate. They opened up the unit and checked the flame and spark. That must have been enough since the unit started working. They checked to make sure the propane was flowing and cleaned the condensation pan. Within 30 minutes after arriving, they were done. I plan to have them come back in a couple of months to maintain the ductless splits for this summer. What they charge for the service is very reasonable given that I had contacted a competitor and received a quote that more than 2x what I paid."
Mimi M on March 2022
2016-2020 Super Service Winners! Owner Duane Carr has worked in the HVAC industry since graduating from Thaddeus Stevens State College of Technology in 1997. Duane started Prime Heating and Air Conditioning to provide Syracuse and the CNY Region with a local, independently owned HVAC company that earns the trust of its customers by doing quality work at reasonable prices. With Duane's commitment to family and community, he's built his business to include his two brothers, Neal and Eric, to provide outstanding service and local community support.
"I called and my timing must have been perfect. 2 technicians showed up 30 minutes later. They put on shoe covers which I appreciate. They opened up the unit and checked the flame and spark. That must have been enough since the unit started working. They checked to make sure the propane was flowing and cleaned the condensation pan. Within 30 minutes after arriving, they were done. I plan to have them come back in a couple of months to maintain the ductless splits for this summer. What they charge for the service is very reasonable given that I had contacted a competitor and received a quote that more than 2x what I paid."
Mimi M on March 2022
We specialize and Bathroom and Kitchen Remodels. Fastest sheet rocking and finishing in the area. Light fixtures and recess lighting specialist.
We specialize and Bathroom and Kitchen Remodels. Fastest sheet rocking and finishing in the area. Light fixtures and recess lighting specialist.
Family owned business with over 20 years of experience handling all your Remodeling needs- kitchen and bath, room additions, countertops, marble and granite, painting, plumbing, electrical, decks, flooring, tile, finished basements, game rooms.
"Never showed up for written estimate"
William S on April 2024
Family owned business with over 20 years of experience handling all your Remodeling needs- kitchen and bath, room additions, countertops, marble and granite, painting, plumbing, electrical, decks, flooring, tile, finished basements, game rooms.
"Never showed up for written estimate"
William S on April 2024
Kitchen and bathroom remodeling, custom installations, cabinetry, ceramic tile, floor, wall, countertops, formica, granite, fireplace, hardwood, laminate, shower doors, glass & radiant heat flooring.
"We originally reached out to Nick based on a referral. As new homeowners, it was important for us to find someone that we felt we could trust, and we found that to always be the case with Nick and his team. They made the entire process far easier than we ever imagined a kitchen remodel could be. Nick is professional, organized, communicative, honest, and went above and beyond to make sure that we were happy with every element of the project. We LOVE our new kitchen and felt that the team really delivered the highest quality services while being very reasonably priced compared to other quotes that we received. We will be reaching out to Nick for other home projects in the future and would not hesitate to recommend him to anyone!"
Christine M on January 2023
Kitchen and bathroom remodeling, custom installations, cabinetry, ceramic tile, floor, wall, countertops, formica, granite, fireplace, hardwood, laminate, shower doors, glass & radiant heat flooring.
"We originally reached out to Nick based on a referral. As new homeowners, it was important for us to find someone that we felt we could trust, and we found that to always be the case with Nick and his team. They made the entire process far easier than we ever imagined a kitchen remodel could be. Nick is professional, organized, communicative, honest, and went above and beyond to make sure that we were happy with every element of the project. We LOVE our new kitchen and felt that the team really delivered the highest quality services while being very reasonably priced compared to other quotes that we received. We will be reaching out to Nick for other home projects in the future and would not hesitate to recommend him to anyone!"
Christine M on January 2023
Licensed Master Plumber. All employees are security background checked. Small jobs. Big jobs. Residential and commercial plumbing. We also do our own digging for water and sewer services. We are professionals and will always strive to satisfy every customer. We stand behind our work and warranty everything we do. If you have an issue with our service please call our office and let us work to figure out a solution, we can't fix a problem if we don't know about it. We want to be your plumber for life.
"They were excellent!"
Kim D on July 2024
Licensed Master Plumber. All employees are security background checked. Small jobs. Big jobs. Residential and commercial plumbing. We also do our own digging for water and sewer services. We are professionals and will always strive to satisfy every customer. We stand behind our work and warranty everything we do. If you have an issue with our service please call our office and let us work to figure out a solution, we can't fix a problem if we don't know about it. We want to be your plumber for life.
"They were excellent!"
Kim D on July 2024
Virtually diagnose and/or repair your appliances and HVAC units today without anyone stepping foot inside your home! Starting at $45 you can take control of your home appliance repairs via video chat with a certified technician when it’s convenient for you. Make an appointment today on our website. Neli's certified technicians will work with you to conduct either a diagnosis to find out what's wrong or a repair. You will use Neli’s advanced video chat technology during your appointment. Schedule your appointment today at nelihome.com or call us at 833-876-0900!
"Paid for the service. Was not given any troubleshooting instructions. Assumed my issue was circuit boards. Replaced both circuit boards in dishwasher and still not working. Can't seem to receive a callback. I've left voicemails, emails, and everything I could think of. No response. Thanks for taking my money and wasting my time Neli."
Devin V on December 2024
Virtually diagnose and/or repair your appliances and HVAC units today without anyone stepping foot inside your home! Starting at $45 you can take control of your home appliance repairs via video chat with a certified technician when it’s convenient for you. Make an appointment today on our website. Neli's certified technicians will work with you to conduct either a diagnosis to find out what's wrong or a repair. You will use Neli’s advanced video chat technology during your appointment. Schedule your appointment today at nelihome.com or call us at 833-876-0900!
"Paid for the service. Was not given any troubleshooting instructions. Assumed my issue was circuit boards. Replaced both circuit boards in dishwasher and still not working. Can't seem to receive a callback. I've left voicemails, emails, and everything I could think of. No response. Thanks for taking my money and wasting my time Neli."
Devin V on December 2024
Runtime varies based on battery size and cycling frequency. Most battery backups run for six to 24 hours, depending on battery capacity and pump usage. The system activates only when water reaches trigger levels, potentially extending actual operation time beyond rated hours. For locations with frequent extended outages, consider keeping a spare battery or supplemental power source available.
Yes, most existing sump pump systems can be enhanced with battery backup capability. You'll need compatible components that work with your current setup. Installation involves connecting the backup unit to your discharge pipe and setting up the battery system. Professional installation (costing $45 to $200 per hour) helps ensure proper system integration and safe handling of electrical components.
A battery backup system provides valuable protection for homes in areas prone to power outages during storms. With an average cost of $900, these systems help prevent potentially significant water damage and related expenses. Even preventing a single flooding incident can justify the investment, especially considering standard homeowner insurance policies don’t often cover flood damage.
Regular maintenance includes testing system operation by disconnecting the primary pump and verifying that the backup activates properly. Inspect battery terminals for corrosion and clean as needed. Check battery charge levels according to manufacturer recommendations. Standard batteries require replacement every three to five years, while deep-cycle batteries with proper maintenance can last up to 10 years. An annual professional inspection (approximately $250) helps ensure reliable operation.