Get matched with top central a/c installers in Smithfield, VA

"Zade, my technician, was very knowledgeable and thorough."

"Glen Smith was professional, efficient, and fast working. Got me a quote and installed a new system within 3 days of my request. Thank you Glen!"

"Very satisfying work and communication. "

"Buyer beware - they charge over $400/hour for labor. For a company as well known and as â reputableâ as American Mechanical, we had higher expectations for their level of service. There is a high end AC unit in our home, still covered under warranty, installed by American Mechanical only 3 years ago. Our AC went out Monday, 6/28. We asked for a quote on diagnostic fee before we had them come out, it was reasonable around $80-90. Technician came out that afternoon, troubleshooted, cleared the lines and replaced the Thermostat (covered under warranty). Our verbal quote went from â around $300â to â around $700â after more diagnosing, to exactly $1,469.00 when we saw it in writing. The tech left with the intent of returning the following day to replace an ACF board. An hour after the tech left, our AC cut off. This tells us the work he did, was not the root cause of the issue. On 6/29 he returned to replace one part (ACF Board - also covered under warranty) for an additional $286.50 in labor. He assured us the unit was functioning at 100%. To date, weve paid $1,755.50 in labor, for an AC unit that is apparently covered under warranty. An hour after the tech left on 6/29, the AC cut off again - telling us the root cause was never found. Since Monday, 6/28 we have been asking for an itemized invoice outlining parts vs. labor and they have refused to provide since this â isnâ t something they doâ so we donâ t know what exactly weâ ve paid for. We had another company come out Wednesday, 6/30 for a second opinion; from the beginning, they called Trane Tech Support to troubleshoot (something American Mechanical never did). All HVAC techs have repeatedly said our unit is high end, high tech so I appreciate the new company going straight to the source instead of executing trial and error at our expense. This new company was able to solve the issue in half the time for half the price and our AC has been working fine ever since. Since American Mechanical never solved the problem and weâ ve paid them nearly $1,800 for weâ re not sure what, we have repeatedly called since 6/28 for the following: (1) an itemized invoice, (2) photos indicating WHY the thermostat and the ACF Board needed to be replaced and (3) a manager willing to accept accountability. We have received none of these things. It is 7/4 and we still havenâ t heard from the service manager. They are now avoiding our calls (manager always seems to be busy when we call), not returning our messages and weâ re simply PLEADING for them to do what is right. Im happy to adjust my review if they hold themselves accountable and accept responsibility. While they have several positive reviews, theres a chance this could also happen to you. Save your money and trust us when we say TAKE YOUR HVAC BUSINESS ELSEWHERE. Theyre capable of doing this to anyone."

"I just want to say stokley's heating and Air is by far the best company I've ever had for HVAC they installed my new unit summer of 2014 what an awesome job they did they're very professional, they go the extra mile to make sure that you understand everything there is to know and answer all your questions and at a moments notice they will assist you in anything you need,I highly recommend this company they do service for me twice a year and I've even had them vacuum my ducts and that does make a big difference with the dust the owner of the company Rob shortt has an awesome personality and is willing to help you with anything that you need he is so down to earth I highly recommend this company"

"Great job. Highly recommended!"

"The work performed by Mike Maintenance was phenomenal. They were professional, highly skilled and very flexible with time scheduling and management. They were very friendly and paid great respect to my townhouse and clean up. Even when problems arised with repair to an attached house fixture, they were able to analyze and solve it satisfactory. They explain everything upfront of what is needed to accomplish the work and what to expect when it's completed. I would highly recommended Mike Maintenance for your repair and installation needs."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."