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"I have had Lighthouse Mechanical do some work in the past and their fee seemed to be reasonable. They were helpful, polite and did good work. However, I am now questioning their fee and service. I called them on a Saturday because my system was not working. The tech was able to come out for a $99.00 diagnostic fee which I thought was reasonable for a weekend and with cold weather starting the next evening needed to get the system fixed. The tech was at my place for a minimum of 3 hours and could not locate the issue. The tech was very nice and tried hard. He even called another technician on the phone for assistance. He said he would need to come back the next day with another tech to figure out the issue. The next morning, Sunday, they both came and after more than an hour determined it was the defrost board on the heat pump. As parts places were closed they would need to come back on Monday to install a new board. They were able to do a bypass and get the heat pump to run in the meantime. The tech said the board would run $200 to $300 tops to install price. The office calls me Monday morning and it will be $408 plus the $99 diagnostic fee, Its extremely cold outside so can't really argue and price it out elsewhere. So that Monday after the call about the price another tech shows up with the board and completes the install successfully. Again nice tech even when he had to be outside working in the cold. I receive my invoice and later that day I take a moment to check the part number of the board against the internet to check pricing... $115 was the highest price I could fine. Called the person from the office to see why I was charged $408 plus the $99 diagnostic fee as this didn't add up. I understand mark-up but that's a big mark up on a $115 part and less than an hour’s labor to install it. The person that gave me the price was out and would call me back. No call back that day so I called again the next day and she answered. Her response to me is that they charge a flat fee not based on the part cost or actual installation fee but a national average. And also as they are a Trane dealer and I have a Carrier unit it is more expensive. Customers need to be aware of this. Won't be calling them again. Nice techs but 5 hours plus over two days to figure out the issue and their pricing scheme is not fair. I will check elsewhere next time."

"Dana and his team did a great job preparing our house for move in. The team thoroughly cleaned the dryer duct line that had not been properly cleaned for several years; they cleaned out a high fire risk. They also installed two high quality vent guards to prevent birds and other critters from accessing the dryer duct and first floor bathroom exhaust duct. The team also cleaned the HVAC ducts on our house. They identified some mold in a few of the lines and replaced one of the worst lines. They also pointed out a couple of issues with the HVAC transitions that had tears in the flex line that exposed insulation and some mold on the interior insulation in a metal transition duct for the upstairs HVAC system; both were recommended for replacement or repair by a certified HVAC mechanic. Upon completion, they back-fogged each duct, replaced all vents (28 in total), filled gaps between the metal vent and ceilings on the second floor (should have been done when the house was constructed in 2003), and sanitized both HVAC zones. The mold, issues with the transitions and gaps between the metal vent openings and ceiling holes were not note by the home inspector prior to closing, and were not disclosed by the previous homeowner. Total cost for all the work was around $3300. While the price might seem high, the quality and thoroughness of the work completed, the professionalism and efficiency of the crew, and the large volume of work (cleaned 28 vent lines plus the the main trunk for each of two zones) was very reasonable for the time required and the labor quality. In our prior home, I used another local company who advertises through ValuePak to clean the ducts. Following their service I had issues with collapsed HVAC duct lines afterward that caused icing on the AC unit. Initially, the other company was significantly cheaper, but their work was shoddy, their technician was not as careful and diligent, and ended up costing about the same on a smaller house due to the problems caused by the cleaning. I highly recommend Dana and Airight. I will definitely be calling on them again for dryer vent line and duct cleaning in the future."

"Repairer came very soon after called, was quite professional in his analysis of the problem. He gave us the information we needed to determine that the repair was too costly.  He offered to apply the cost of the visit toward installation of the dishwasher we would buy.  We planned to use that, but the new vendor offered installation at a lower price.  We plan  to use this business when we need appliance repair in the future.
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"When we were looking for someone to install a new furnace and a/c unit that were the same brand name and newer than our 20 year old mix matched system, we looked at three different places. Smileys was one of them. The other two were big name companies who sent over their comfort specialist out to see me with the fancy binders and all talk. Mr Smiley himself came out to see me and he was the only one who noticed the return on the second story was on the floor and not helping the house in any way. Plus the other two companies could not match the price I was maxed at for anything. He provided me a Tran system and a promise it would be done in a week from our conversation because that was when I could get off work to be home with everyone. He send 3 workers to the house and they were on time and as nice as they could be. They never stopped working from 8:00AM until they were done at 4:30PM. They disposed of the old items and did a great job installing the systems. I could never be happier with it and we have noticed a huge difference since the upgrade! I would highly recommend Smiley's over any big company name. He is not about billboards, commercials, or signs in your yard.. he is about getting the job done and in hope that someone will brag about it.
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"Went very well, fixed my computer quickly, worth the money
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"After being told by a number of workers (i.e. electrician and Verizon guy) that it felt really cold under our house, we purchased the Angie's List promotion for an air duct inspection thinking we only needed a few patches. I was able to schedule the inspection for that same week and as it turns out, we needed our entire air duct system replaced. The ducts were damaged and laying on the ground under our house. They'd also (apparently) been invaded by rodents and/or snakes. Fun! The inspector gave a quote right then and there and scheduled the job to start the next day. He said it would most likely take 4 days to complete and we'd be without air conditioning for one day while they sanitized the crawl space. The guys from ADC got started the next morning and in just two short days, we were all set! The workers were polite and professional the entire time they were at our home. They sent pictures of the work when it was fully installed. Overall, we are happy with the speed of the service and their professionalism from start to finish."

"Awesome! The tech was friendly, very professional, and did a great job. He went out of his way to come back another time to install another filter that we needed to buy. I will use these folks for my HVAC service, and recommend them highly.
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"My issue was that my garbage disposal was no longer running, only humming. They came by and inspected it, then provided a suitable replacement with warranty. They were quick and efficient, and I've had no further issues since."

"Very nice job. Old plastic was removed and replaced with nice heavy gauge plastic."

"Just one tech took 2.5 – 3 hours to perform checkup. They always find something to fix or spend more money on. They leave area clean. The last time they were here, they had left something electrical unplugged. I had to call another company to have heat."