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Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"I hired this company based on reviews from Angie's list.  My experience was a bit different than the A + rating they had.  The answered my call for a quote and arrived on time.  The communicated in Spanish about everything.  We all walked the house together and I pointed out everything that needed painting.  We had a discussion about the master bath, the last words I heard George senior tell me was "we can fix this".  They quoted me a price of $3400.00 and said if I got everything done at once, he would take $200.00 off.  I didn't get other quotes because I just moved in and time was a factor, so I can't really comment on price.  During the week, they dropped of a large paint sample thing to make may choices from.  They arrived early to start the two-day job, a Friday and a Saturday.  They finished the job on Saturday, as promised.  My master bath was not painted, the wood on the steps was not painted, they removed all the drapery hardware and it was tossed out apparently, they took a blind down in the master bedroom and I had to remind many times for them to fix it, they did with crazy glue.  The walls and ceiling are beautiful but the trim is horrible.  I am still painting over spots that were missed or the paint was wiped off when they cleaned the floors.  There was a quarter sized drop of paint on my maple dining room table.  There was a large spot of white trim paint on the colored wall in the hall, but worst of all I continue to clean small spots and areas where there is white paint on the oak floors. They did do me one favor and lift a TV back up above the fireplace that had been taken down for painting. They did leave all the extra paint in the basement, one bucket not closed and has a paint roller floating in it.  The worst thing was them teasing my dogs and getting them agitated and pushing each other towards them and laughing.  Overall, I don't think I had an "A" experience.  Unfortunately I would not recommend them or use them again.
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"The overall experience was exceptional. Luis meet with my wife and I and did a walk thru of the property and provided us with an estimate within an hour of the walk-thru. I already had heard excellent things about his company from numerous co-workers who had FDC paint their home. I truly feel like we got an extreme value in terms of the service we received for the price. Since our house was a new build, we had a number of cracks and nail pops associated with the home settling. Also, entire house to include walls ceiling and trim was a blah beige. Needless to say, FDC had their work cut out for them. Luis and his team skimmed and sanded all these areas and repaired the drywall making the necessary repairs as part of their prep work. Once painting had begun, he provided a daily up date on the project and sent pictures. We meet on numerous occasions to go over things and I was blown away by he and his crews attention to detail. He not only meet the deadline but was able to get the whole house done a day early. He and his team treated our home like it was their own. Not a single corner was cut and he went above and beyond to make the house perfect. I recommend Luis and FDC Proffesional Painting to anyone who is looking to transform their home and eliminate all stress. Don't waste your time calling multiple painters to get estimates so you can haggle pricing. Just call Luis and he will work with you to meet your needs at your budget. Additionally, all work is backed by a 3 year warranty so if there are any issues or our scratch a wall moving in he and his team will come back and make touch ups or repairs free of charge. My wife and I plan to have FDC come back in the winter to paint our finished basement."

"A painter informed be that my chimney crown had deteriorated and needed repair/replacement. I contacted multiple companies to assess the job and make proposals. The folks at First Class Chimney were very professional from initial contact, scheduling appointments and scheduling the job. There proposal was straight forward and a greater value than other company's I spoke to. They performed the work and I am extremely happy with their work and my experience doing business with them. I highly recommend them for consideration."

"Heather with Exteriors by Elite has extensive knowledge of roofing/gutter/siding installations and repair. Weâ ve hired Exteriors by Elite twice and been extremely impressed both times. Heather quickly diagnosed the issue, thoroughly explained the repairs required, and provided a very reasonable quote. The crew is efficient and performs excellent workmanship. No sticker shock and quality customer service. Highly recommend!"

"They do just about everything. What they can't do, they can arrange for a subcontractor to do. They do basic maintenance, everything from cleaning out gutters to cleaning out a chimney stuck with dead birds. They repaint walls and do new plumbing. Generally their prices have been very reasonable. I haven't gotten the bill for the last job. They are consistent and they have been flexible. They do the job once and they get it right. One time they had to come back but it wasn't even their responsibility. They are good."

"They repaired the roof and replaced the missing siding. Even though the siding was 20 years old, they were able to find a perfect match for it to look like it had always been there. After finishing the job, they cleaned up all the roofing materials that were taken off and took them away. My coworker needed work done and after this experience I have recommended Shingle Roofing to them.."

"This company replaced a custom wooden circle window with a new window with vinyl trim. They did an excellent job and it looks very nice. They also installed 2 vinyl posts on my front porch railing that match the railing, replacing old wooden posts. I am very pleased with the work this company did."

"It went great, and I agreed to call the company back when I can afford to have some more work done by them. I had an Angie's List deal of $99 for 2 hours of service. I did not check on their regular price. They do all kinds of remodeling, windows, etc., -- everything but electrical and plumbing -- besides their new handyman services."

"The carpentry and painting went well but caulking did not seal around portions of the bay window. More caulk was added on a return trip but still did not cover the gaps. When a supervisor called later for the final payment (cost now over $700), I said I would pay after the caulking was completed. He said I would get a return call to schedule and I said fine, the caulk gun will be left on the back porch. No one ever called again or returned again. The quality, responsiveness, punctuality and professionalism of the sub-contract crew was good; it was the quality of the caulking and responsiveness of general contractor management that did not measure up.
We have since had the house caulked and repainted by a painting company.
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