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"This whole experience has been nothing but a pleasure with all that have come out to put a new roof and gutters on and to also install insulation in my attic. The two gentlemen (Mike and Ethan) who did the insulation were outstanding. Curteous and very very nice young men and a pleasure to talk to. They did an outstanding job and I would HIGHLY recommend this company when it comes to having any home exterior jobs done. If I could give them a 100 stars I would!!!!"

"Everyone from sales personnel, roofing estimators, installation technicians and management did an awesome job. They were professional, easy to work with and efficient. They identified issues affecting my roof installation and offered cost-effective remedies. They respected our home making sure the cleanup interior & exterior was done to our satisfaction. OUTSTANDING!!!!"

"From start to finish, we could not have been more happy that we chose to go with Porter House Remodeling. Tyler made this a very smooth process for us and our busy schedules. He answered any questions and concerns we had quickly and honestly. I would recommend Porter House Remodeling to everyone!"

"Excellent! Fence was stick built with 2 gates. End result is a sturdy, straight, attractive fence with 2 gates which do not drag or get hung up on the ground. This is the third fence I’ve had built in different locations and by all means this is the best looking and most stable (no wiggle) I’ve ever had. Would hire again without hesitation."

"     Hiring First Choice Roofing was one of the BEST decisions we ever made! We did have a big problem to solve - the metal roof on our home had been improperly installed by another contractor 12 years ago and leaked terribly. Over the years we tried unsuccessfully to have it repaired. 
     David Woodruff was extremely professional and reliable. He immediately diagnosed the problem areas of our roof and presented a solid solution that was sensible, logical and affordable. He always responded immediately to all of our emails and phone calls. His employees were courteous, focused and hardworking, and the job was completed in a timely fashion.
     
     Problem solved! New vents were installed in each of the three sections of our home and every single screw was replaced to ensure a sturdy and weather-tight application. Our roof has not leaked since and we couldn't be happier. We highly recommend First Choice Roofing!!!
     
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"Fantastic service from start to finish! John was always willing to answer questions no matter how many I asked. I came from a bad situation and had to have a 12yr old roof replaced...NOT from these guys...so I asked every question I could think of. Aaron, his brothers and the crew did an amazing job, from removal to clean up everything went better than imagined! My roof is beautiful, well all 3...main and 2 patios. Even Nicole in the office was always friendly and helpful. HIGHLY recommend Champion Roofing! I can be a tough customer, I don't settle until I'm satisfied, my expextations were HIGH for this project. Sales, service, install, everything was honestly #1, these folks take pride in their work!! Thank you Champion Roofing...next up, siding!"

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• Met with Gino early June. Original contact with him (he called) was 3 hours after my email on a Sunday! Met with him several times going over what we wanted, gave him architectural drawings of the deck and discussed materials to be used. We had some concerns over attaching such a large structure to the house and wanted to be sure we would have no problems with it shifting or collapsing and to make sure the weight bearing was addressed with all posts etc. He was great to deal with, able to reach easily and quick to sign the contracts and pick up the deposit. I called 3 references, all glowing. All stated Gino's men worked from 7:00am to 7:00pm and finished the jobs in the assigned time and quality of work was excellent. 2 were repeat customers and some even referred him to their friends and actually he was on those additional jobs then. Sounded GREAT!
• Contracts signed 6-22-12

Promised start date 7-16-12 and quoted a 10-14 day job. The only item not included in our original plans was the railing. We changed our minds and added the railing to the bid on 7-17-12 and paid for supplies and labor for this addition in full. Not once did Gino mention this may cause an extension on the original 10-14 day job time.
Promised start date delayed a week to 7-23-12. No one showed up. We had to call him to see what was going on! He then promised they would be there on 7-25-12, no one showed. FINALLY they showed up on 7-28-12. He offered NO explanation at that time.  
His employees would not show up for days with no explanation. Weather was cooperative. I found the prIncipal problem to be inexperienced employees with little to no supervision, they seem unsure as to what to do. Some errors in work were so obvious I noticed them! All issues we pointed out were corrected promptly.   
Here is a timeline of the work done using my dated photographs as a reference so as to be fair and accurate: 
July 28th-siding removed (3/4 of the back of my home is exposed to the elements). Holes being dug for sonna tubes. (note-they did have to dig in bedrock and actually needed jackhammers for a few of them).
August 3rd-sonna tubes in. 3 long beams in for the base of the deck (extending to the back from the house).
August 7th-framing has been done for the second time. First time they had such a bow in it that a foreman ripped it out and redid it in a day! 
August 13th-started roof beam frame. 
August 15th-roof frame complete.
August 20th-shingles on the roof complete-more siding removed.
August 22-face of the roof completed. (triangle part now solid)
August 25th-face of the roof now has scalloped siding 
August 28th-inside of roof framed for soffit.
August 30th-2 of the 3 columns up, 14 X 22 section of decking almost complete.
August 31st-all decking down, 3 columns done- still no siding on my house. We have been having major water damage to the interior of our home due to heavy rainfall and no siding. Spoke with GIno about our concerns but still no finish date set.
September 7th-railing 3/4 done, still missing siding and steps. 
September 13th railing complete, still needs soffit work and gutters. Siding now beginning to be being replaced but it has been almost 2 months without siding!
September 21st-soffit work completed. Siding is on and has been cleaned with a pressure washer.  Finally able to place my recently purchased furniture (June) onto my deck. Still needs lattice work completed but at least now I can sit on my deck (in a jacket!) Just in time to put the furniture away for the winter!
October 3rd-lattice work complete. Deck finally finished.
 To sum up my experience with Gino and ECO Builder Services:
 The end result was a beautiful deck. He always returned our calls even when he knew we were upset or angry. 
  
What I did not like
The time promised for the job (10-14 days) did not equal the time it took to finish the job! (82 total days/60 work days if you count Monday to Friday).
 When I addressed this with Gino I was met with rude comments, him hiding behind 2 separate contracts of 10-14 days , plus the add on contract (for items he neglected to include in the original bid!) 5-7 days and stating the times listed for each job were consecutive.  While I understand weather may play a part in missing some days here and there, I can assure you that the weather was the least of it. Lack of appropriate workers on site was always the problem.
 
I did not appreciate being bumped for more "important" clients and being the subject of his poor time management skills. Spending $19,000 on a deck and not being able to use it for an entire year is not what I had in mind back in mid JUNE.


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"Completed repairs and fixed other items while he was here Fast response"

"I will use McNeely Construction for all of my home improvement needs! I had a leak in my roof that caused damage to the ceiling in my bedroom. I called five companies and explained the situation and requested bids. A couple were in my range, but I thought I would try one more, and I am so glad I did! They were the only ones to offer to tarp or temporarily patch the hole until the work began – that was the first clue that I was dealing with a company that puts their customers first. The estimator, Brandon, was at my house on time and he was able to answer all of my questions. I didn’t feel any pressure to sign a contract, but I did because of the amazing customer service and the price was right. Six days later, I had a new roof and it looks fabulous! The ladies in the office, Sheri and Janelle, kept in constant contact with me before and after the job. The next day, I had a neighbor ask me who I used because they loved the new roof and needed theirs replaced. I did not hesitate to give them the number for McNeely. I will refer all of my friends and family in the future. .... My next project is siding! I can't wait!"

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