Get matched with top bathtub or other bath or kitchen surface resurface or reface pros in Sound Beach, NY

"Had my old bathtub reglazed when bathroom redone to match all. Bathtub looks very good, color match is very good as well. Explained what to expect prior to job, on time and half day job as told. Mailed bath mat to my home as they promised. Only con was the masking job not perfect and some spray got on some items in bathroom, removed myself with some 100 steel wool. All in all - very satisfied, more importantly my wife was satisfied."

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This is the 2nd major project I contracted Art DeRosa & Co for.  The 1st being 4 years ago a major living room/family room renovation which was hugely successful.  That 1st experience led me to award Art (after several other competitive quotes) this 2nd and far larger & more complex project.

Overall it went well but this was a complicated project encompassing all the typical trades and expertise of building a new luxury house but far more complicated because it was a renovation performed while we were living in the home. Dust partition walls with wood framing had to be erected in several locations in the house which included temporary doors for entering and egress in certain areas of the remaining living areas of the house in order to protect the remaining house from dust and demolition , as well as, provide privacy for us during construction. 

Experience, Experience, Experience and Professionalism, Professionalism, Professionalism are the hallmarks of Art DeRosa and company.  He is a seasoned performer and pretty much seen it all.  Art has such a vast amount of home construction experience in both hi-end and medium end homes that he can draw upon a wealth of knowledge in all construction disciplines to implement a fine finished result.  As a former tool and die maker his penchant for hi-precision finish work yields highest quality appearances to things like moldings; trim; windows; doors; floors; etc. etc. 

This complex renovation project lasted 7 months which was within the initial time estimate given at the beginning and Art DeRosa and team were here every single day, day in and day out,  bright and early during that time frame. He did not start any other projects and stayed on the job day-in and day-out even when other sub-contractors such as plumbers and electricians were on the job site excluding his people from doing any other work. Art DeRosa and team were here every single day until final signoff.

I would not hesitate to recommend Art DeRosa & Co for any planned New House and/or House Renovation of any kind.

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"I called All Surface Specalists to resurface my old, disgusting looking bathtub. I was able to get someone to come the very next day which I was very pleased with. They were prompt, friendly and did an absolutely amazing job bringing my old tub back to life, it looks fantastic. I highly recommend this company."

"I have pictures (before and after) and emails that document this whole process.

I mostly corresponded with Chris Walsh via email to set up date, time, and the specifics of the job. He came to our apartment and gave us a quote on the job.

Chris and his partner Eddie showed up on time to refinish/reglaze my bathroom tub and tiles and to do some regrouting work. They also removed my old sink and installed a new sink. The had taped up the wall so the bathtub/tile paint would not get onto my regular walls.

They did the work within the day. They had to go to Home Depot three different times because as they were stripping my tub, they clogged it, so they had to go buy a snake. Then they didn't have one of the proper pipes to fit my new sink, and they went a third time for another item for the sink. I was glad that they took the initiative to go to Home Depot to buy the proper equipment and not just make due with what they had.

When they were done, Chris had told us that some dust might settle and that it would dissipate within 2 weeks.

My issues with there work:

1. The tape they used to tape up the walls totally ruined my walls and left black scuff marks all over it so I had to repaint.
2. They didn't glaze the underside of my soap station, my towel bar, and they missed many spots where the tile meets the wall. That part was originally black so I could definitely see were they missed it.
3. Some of the grouted areas had holes.

HOWEVER, Chris did call me the next day to see if I was pleased with the work. I told him overall, it was fine, but that I was unsatisfied with certain areas. He told me that he would come back to fix those areas and we scheduled an appointment.

On the scheduled date and time, Chris did not show up. I called him and he said that he forgot to put it in his calendar and if he could come the following week.

The Following week, Chris did show up do fix the work stated above. We had a disagreement on the grouting. He said that they agreed to only regrout where was needed... I agreed with that, but his idea of and quot;as neededand quot; and mine were totally different. He did say that he would see what he could do and did regrout some areas that I did not think were good enough.

Also, he did not recall telling me that the and quot;dustand quot; would disappate within a couple of weeks. That part of the tile was spotting with air bubbles. However, he did eventually reglaze that part.

He asked me to check everything before he left. I did and saw that where he painted was shiny so I it looked okay. He also was nice enough to remove the paint that got on my windowsill from the original appointment.

The next day, after my husband removed the tape, I noticed that when Chris had come back to fix the errors of the original appointment, he used a totally different white so it was terrible. Also, the tape he used a bit of the original reglazing off so I saw my old tile color.

I was not happy at all. So I emailed Chris and told him that he used a different white and that he had to come back to fix it again. he did not respond for a few days so I emailed him again. He eventually responded saying that his partner would come to fix the errors and he would contact me. His partner did not contact me after a week so I emailed Chris again. His partner finally contacted me this Monday and he came today to fix the mistakes.

If you decide to hire them, know that they are on time and will come back and fix errors. Get ever detail in writing and make sure its worded correctly because we disagreed regarding the grout. Overall, my tub is 100% better than it was before. I am just not happy that they had to come back three times to get it right as it took a lot of time out of my family's schedule.

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"Highly recommend!!! It was great to work with Denis!Arranged for a day we were comfortable showing up on time and quickly turned our old battered bathtub into a shiny white bathtub"

"Ty Salazar is a nice guy, very knowledgeable, and a great kitchen designer. The work that eventually got done was of high quality, and his people were very responsive to our requests. The problem was in the scheduling and timing. Essentially, Ty seemed to lose touch with the project about halfway through, and that's where it all went south. We had timed everything so that the work would get done over the summer and we'd have a functional (if not 100% complete) kitchen by Labor Day, after which the kids would be back in school and we needed a working kitchen. I asked about this repeatedly and was repeatedly told that this would happen. I pushed hard to get all of the materials and appliances ordered so that they would be delivered on time. Well, we went away for 2 weeks before Labor Day, and when we got back, the work was nowhere near complete -- yet I was invoiced for the completion of the project. Several times I asked for a project schedule, not once was I given one. I gather that part of the problem was that we had to have permits for plumbing and electrical work and the "prima donna" behavior of the licensed plumber and electrician, who didn't show up when they were supposed to, left jobs uncompleted, etc. At any rate, we didn't have a working kitchen until late September, and the finishing cosmetic work took another few weeks to finish up. The final piece of the puzzle, a shelf that had to be custom made for a corner base cabinet, wasn't ready until January, and I got so tired of waiting for it to be delivered that I went out to Forest Hills myself to pick it up. No question about it, we love the new kitchen. But I was really not happy with the timeliness or the lack of communication over the scheduling."

"The employees were very helpful and friendly. They were patient, throughly explained the whole process of the installation, and the price was reasonable. I loved how the results turned out! Thank you for providing your service."

"From the very first meeting Marc was courteous, professional, punctual, and listened to all our wants and needs. His estimate was very accurate without any hidden surprises. We added many changes along the way and it was never a problem. Marc and his crew are all perfectionists and extremely easy to work with. No detail is missed. Everything was done to perfection. The quality of their work is outstanding!!! I couldn’t be happier. My new kitchen is AWESOME!!!"

"Mark was simply outstanding!  I first called him from work and that night he emailed to my wife and me, a list of what documents were needed and instructions on how to proceed.  He provided several refinancing options in detail relevant to our situation.  Never did he pressure us in what we should do, but rather guided us in making a decision that would be satisfactory to us, the customer.  He was always available when we had questions or needed advice and always kept us up-to-date with the refinancing process.  He was always up front with us and there were no hidden costs or surprises at settlement, which he had arranged at our home at our convenience.  At settlement, the gentleman explained the purpose of all the documents that we signed and was more than willing to answer any questions that we needed answered.  I would highly recommend Mark to anyone who is looking to refinance a mortgage.
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"I have now had 4 pickups from this company. Each time it has been with different items: I have had my kitchen remodeled,  a deck torn down and rebuilt, a new roof put on, old fencing disc arded, and a yard cleanup. The only difference in pricing was for the roofing and even though ti was more money it was STILL CHEAPER than a dumpster!!! I don't know how these guys do it, but they pickup on time, without issue andfor the cost quoted. I have turned each of my contractors onto them - now they are using them. SO MUCH cheaper and better service than any dumpster company I have used!"