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"In November 2024, I signed a contract for bathroom work to replace the tub, shower walls, fixtures, install a glass piece and floor. Where upon I gave a 1/3 deposit. The contract stated that work was to begin on January 6,2025. It did not start till February 19th, but was not notified till I called to confirm the start the date was on schedule. I gave another 1/3 payment when work started on the 19th. Work was completed except for the glass piece where upon I gave a final payment of 1/3, minus $500 for glass and rod installation, and finish trim around shower walls. After inspection of the job, I found it to be very unsatisfactory, plus several damages to my walls, woodwork and stains on carpets. I made several attempts from February-May to contact Bath Flip to get work completed and got no response. The glass piece was finally installed in April. So here it is 6 months later, and my bathroom work is still not completed. I have spent hours cleaning and patching walls. "

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"I used Northcoast to install outdoor shower plumbing. See in pictures below. Great Job. It was my 2nd time using this company. The first time Robert fixed my heat for me in the winter. Another company in cape cod tried to charge me 10 times more than he’s did. Robert is honest and gets the job done. I would use him hands down."

"Jennifer and her team were very professional and caring"

"Great work start to finish"

"Excellent work. Bathroom came out beautiful. Work was done in a timely manner. Prompt & clean!"

"We recently had an “old school” original 1970’s Cape Cod kitchen fully remodeled including adding a slider. Richard did a great job from planning and design (shout out to Hanna on this), to demo, to install, to finish work. Richard was on time, reliable, and not your typical Cape contractor. Super clean at all times and was able to work with us on various hiccups/unexpected stuff along the way. He explained options and the pros and cons of each possible choice. He never upcharged us (unless we asked for something) and was exactly on budget. Very happy with his work and would definitely recommend. We will likely call on him again for our next project."

"We hired Mike's crew to do a fairly good sized bit of work on our house that began in Dec of 2017 and was completed in May of 2018. -- SCOPE OF JOB -- - Building out an entirely new Full bathroom (with a large walk-in shower) - removing 3 dilapidated balconies, walling over (1) that was internal wall only (yes, it was a balcony INSIDE the house), walling over (1) that was an external wall, and replacing (1) with a large, new pair of double-hung windows - a complete and total renovation of the kitchen, installing all new cabinets and countertops, all new plumbing and electrical, all new tile floor and tile backsplash, new over-range hood vent, and new lighting, etc. - part of the kitchen reno included opening up a load-bearing wall to expand footprint of kitchen a bit, which, naturally, involved working with a structural engineer and dealing with requisite permitting - full demo and removal of an awkwardly installed fireplace and flue (not original to the house), which required patching of the roof above and the wood floor below - running plumbing and electrical necessary to place washer/dryer in the Den - nearly full renovation of 2 full and 1 half bathrooms: the 2 full bathtubs were left, but all had new vanity, sink, floor tiling, toilet, lighting - correcting water damage due to badly installed plumbing and exterior walls by previous owners - patching and completely reshingling part of the roof - putting up new cedar shingling along front and back of house where balconies were removed - fixing/patching damaged parque flooring by using extra "squares" picked up from area to be used for new bathroom - running new electrical circuits, as-needed - dealing with buliding, electrical, and plumbing permits and inspections with the town - a bunch of interior painting: all the bathrooms, all ceilings in the entire house, and a few of the larger rooms - installing 2 new ceiling fans, including one from a 16' ceiling - and probably a few other things I've missed. This was not a small job. -- QUALITY OF WORK -- Let's start with the end. The final product was GOOD QUALITY WORK. There's not a person who's walked into the house who hasn't said, "Wow, they did a great job!" -- and they did. The entire time I felt like they cared about how everything came out as if it was their own house. -- COST -- They charged a fair price. I never felt like they were nickel-and-dime-ing me. I'm sure you could probably find someone to do it a little cheaper, but they provide a really good bang for your buck. - THE INTANGIBLES - I live 250 miles away from the house, which presented a whole host of challenges on this project. I can't imagine having done this with anyone other than Mike's crew. For example, when crap hit the fan after a storm, they were on-site and taking care of things before I even had a chance to really freak out about it. They helped me with receiving items being shipped to the house -- appliances, materials, etc ... and not just taking the thing inside, but actually inspecting the item in question to make sure it wasn't damaged. More than once they caught a damaged item and saved my skin. It was like having someone I trusted on-site all the time. And you can't put a price tag on that. -- WHAT THEY ARE NOT -- They are not designers, so come with plans for what you want to do. I also get the sense that this project was on the larger end of projects that they deal with and, as such, I had to keep on top of the project, the progress, and the incoming invoices. I'm sure if you're just doing a bathroom or just a kitchen reno, or just putting in a new set of windows ... then this doesn't even pop up as an issue. -- AT THE END OF THE DAY -- I would use them again. In fact, I'll probably be reaching out to them soon for a quote on some roofing work ... because it's never done."

"The project went very well. From the initial assessment through unexpected issues to completion, the process was smooth and the work was professional and well done. Steve was very responsive and helpful throughout."

"Ayden was very kind and insightful. I was happy to meet an incredible worker like that from Long Home."