Tile Flooring Repair Contractors in Spanaway, WA

"HIired Serge Home Improvement, i for a partial remodel of the kids bath-new shower surround and flooring. During the time, I got the bid and he started work, the laundry room flooded and I asked if he could work on that too. Serge worked with the insurance adjustor and myself to bring the bid in at the insurance companies expectations. He had the laundry room up and running in a couple of days, with lovely new trim. This was a huge relief, as I had now washer for 2 weeks and laundry was piling up. Most of the bids I got for the bathroom work were in $15-$20K or more range. Serge's costs were reasonable and we agreed on what he'd provide and what I'd provide-tile and surround. When asked why the tub should be replaced he explained he wanted to make sure the plumbing was correct. He was right about that, the previous owner had "tiled" himself and done the plumbing. It was mess but Serge fixed it. Furthermore, he used lots of water proofing which gave me peace of mind as the kids splash like crazy. In 2 weeks, the bathroom was finished, and ready to use. I had him re-caulk my tub, and replace light fixtures in the dinning room and family room. It cost a small bit more than I budgeted, but having done remodels in the past I expected that. We are thrilled with the updated bathroom and new light fixtures. I a already discussing future projects with Serge. The best thing about Serge is his doesn't do mind doing projects on your house off and on. My previous contractor stopped taking my projects, because "projects to small and piece meal". Thankfully, Serge doesn't have that attitude."

"Outstanding execution. Showed up on time, explained options in detail and gave fair price. Matched existing tile and made the tile in my shower look better than the original."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."

"This was such a wonderful experience from start to finish that I hardly know where to begin. My spouse and I are both disabled and our home is in disarray and in need of many repairs. Most concerning was a large tear in the vinyl floor of our master bathroom. I had fallen several times because my feet had been caught up. Roman came and checked it out and gave me a very reasonable estimate. When he began the work, he discovered a bad leak under the bathroom sink had cause a mold issue which had in turn rotted the wood down to the crawlspace beneath house. The project that we thought was going to be a one day deal suddenly ballooned into a much bigger issue. Roman was upfront about our options and all the work that we were now looking at. I never once felt like the issues were being exaggerated as has happened with other contractors I've dealt with in the past. When we agreed upon a game plan, he gave us a new estimate and got right to work. It ended up taking 3 days, but Roman was able to not only fix my floor, he handled the plumbing problem as well and installed a new vanity to replace the one that was full of black mold. When he was done, I was left with the most beautiful bathroom I've ever seen. It's now my favorite room in the house! But beyond his skilled workmanship, I want to add how touched I was by Roman's genuine kindness. I have multiple sclerosis and have great difficulty with mobility and even standing for more than a minute or two. My spouse is on the autism spectrum and we both struggle with anxiety. Between the two of us and our various difficulties, housework tends to fall between the cracks. I always have enormous fear when anyone comes to my home because of the state it is in. I am horrendously embarrassed and humiliated that I am not able to keep it up to the standard that I would like to. Because of that, I tend to apologize profusely. Roman was so kind and understanding and truly seemed concerned about our wellbeing in a way that some people I've known for years have not expressed. It is so rare to come across such a good person and it deserves recognition. Finally, I have not felt safe in my bathroom for over six months. Last night, after Roman left, I was able to go into that room and no longer be afraid of a fall or an accident that I might not recover easily from. I would absolutely call him again without any hesitation."