Get matched with top septic system installers and replacers in Spartanburg, SC

"THEY WERE VERY PROFESSIONAL AS WELL AS PERSONABLE. THE WORK WAS DONE WITH CARE AND CAME OUT WELL. RUSS TOLD ME EXACTLY WHAT THEY WERE DOING AND FOLLOWED THROUGH. I WILL TELL OTHERS ABOUT THEM."

"Alec Moore with Preferred Home Services, was very polite, courteous and knowledgeable. He did a great job fixing our hot water recirculating pump and flush the hot water tank. Very pleased with the service he provided and will most definitely recommend to our family, friends and neighbors. "

"Quick quote , replaced 2 outside faucets, nice people "

"Cameron (in office) was courteous & very helpful in getting my work scheduled. He was able to schedule my time slot the very next day, w/in 24 hrs. Andrew (in the field) was also super courteous & professional & informative. He called to let me know when he was an hour out from the rental site, which was even an hour earlier! Great!! He sent pictures to me of the work and the problem found/roots in the line- clearing these out. His last call was to let me know when he was finished and that he had went inside to confirm toilets were flushing. I highly recommend their service. "

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"Great team of professional technicians and management that are very knowledgeable of their craft and dedicated to excellent service. Would highly recommend for all projects large or small!!"

"Top notch customer service and professional installation and finish of job. Highly recommend!"