Get matched with top walk in tub installers and replacers in Spencer, MA

"Excellent work, pricing, and timing. "

"It was started at 9,000. A 3-week job in November. four weeks later he came to me and told me it's going to be 12 thousand dollars. He came to work for 3 days and told me to be 24,000 . So in 6 weeks it went from 9,000 up to 24 thousand dollars. He never worked in full week. He work on one day a week. 3 days of next week, 2 days of next week. He would tell me different excuses, one excuses after another. He's always sick gave me never ending excuses. The quality of service is poor, the door is not working properly and was built incorrectly. He stole my stuff as well."

"Great service every time, always on time, good communication."

"I was very impressed working with this company. Communication was superb right off the bat. We went over the job in detail, and it was completed perfectly. The company is very professional and pays attention to every detail. The price was good too! They also cleaned the area thoroughly and my property looks exquisite. Hire this company with confidence. Thank you!"

"Overall Rating is an A+++. Project came out significantly better than we could have wished for. Chris Brusa , owner of Brusa Home Improvement was phenomenal, both as a contractor and as a person. We had a soaking tub and small shower stall removed. Chris created a linen closet where the shower was, installed a new 60" X 36" walk-in shower, porcelain wall and floor tiles, niche's, accent tiling, grab bar and exhaust fan. We purchased most of the materials since we wanted some very specific colors and materials. Of course there were a few challenges - like the pocket door became unattached and the accent tile was not your standard mesh-backed tile. We also added custom shelves in the niche's as well as installing a new exhaust fan in the second bath with insulated ducting and new external vents. Amazing how scope creep can happen. Chris took it all in stride. Chris managed and scheduled the work and the few subcontractors (i.e. plasterer and plumber). All were high quality craftsmen and genuinely nice people. Very accommodating. His fees were very competitive but we found that initial scheduling with contractors will require a wait. One that we found to be very much worth it. No only would we hire Chris again, we will recommend him and his subcontractors to anyone needing their services."

"I highly recommend Bay State Bath. The installers did a fabulous job efficient ,respectful. When done they cleaned up the area and you would never know they had been here. If you’re thinking of installing a walk-in shower, do it now, you won’t regret it. I should’ve done it years ago."

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"To begin with the salesman told us most of the work would be done outside. Also the molding did not have to be removed. This was all wrong information. They did most of the work indoors. They did not put anything down on my runner or my wood floor. My runner and floors had to be steam cleaned. They destroyed the molding around the windows. The caulking is horrible. They were supposed to send us a survey. It was never sent to us because they knew we were not happy. No one from the company contacted us to see how things went. We have to call a finish contractor to replace the molding. This is not acceptable. I do not recommend this company. "

"Kkkkkkkkkkkk k l l l l l l"

"He installed mini splits and does not back them up would not call back"