Get matched with top carpet installers in Spotsylvania, VA

"The quality of the carpet and the installation were very good.  But the crew was careless in moving furniture, scratching two pieces and putting some dings in the walls.  According to the terms of the contract, C & R is not responsible for such damage, so we're stuck with the results.  Other providers do take responsibility for damage, so you need to decide whether the money saved by getting C & R's low price is worth the risk.  Also be aware that the "free" financing isn't free. There's a 4.99% up-front charge, supposedly for handling or some such thing."

"Fantastic service from beginning to end. They have a large selection of flooring to choose from. They came out, measured and went over the options with us. We choose Eucalyptus flooring for the main floor with some vinyl planks in the kitchen. Items came quickly and then they had a crew ready in 2 weeks. The crew was excellent. It took a day to do the hardwood, and half a day for the vinyl. They were profession and the work looked perfect when done. The crew was quick and always made sure what they were doing was want we wanted if there were any questions. The staff from National Carpet always made sure we knew what was going on and what was next. The price for service and flooring was the best out of 4 places we checked. They were not high pressure lets sign today either like other places and they were willing to work with you to get what you wanted. Whenever we get more flooring work done, this is the place I am going too."

"UPDATE - this is an update to my previous review. The service provider returned to complete the vinyl flooring and painted over the scuffs/marks on the walls. I rated them poorly on punctuality since I was told they would arrive after 1 pm (which to me meant a reasonable period of perhaps 1-2 hours after 1pm). However, by the time the installers arrived at my house it was nearly 6pm."

"After I visited the store and spoke with an associate, we scheduled a date for measurements very quickly. My carpet was installed a week later and I was 100% satisfied! Would definitely work with CarpetOne again for carpet needs."

"We had our carpets cleaned and had some stubborn pet odors. Everette visited twice to make sure the odor was completely gone to our satisfaction!"

"I will be using this company again. From the first time we entered the business, met with Michelle, and began the purchase process, it was smooth with true professionalism. John came to the house to measure and prepare the quote and was easy to work with. The installers are rock stars--they showed up on time for a two-day job and finished it in one day, we were stunned. The entire process, from quote to installation was less than three weeks."

"It went great. They came out to measure the space and give me an estimate, and we discussed options on some possible future work. They sent some samples to my home so I could finalize the color selection. The carpet came in within 2 weeks and I was able to schedule installation for the week after. Workers showed up on time and completed the job in a day. It looks and feels great! I did a little comparison shopping, and the price seemed in line with other options. And the people were all great to work with."

"As a Realtor, I refer all of my clients to Kruper flooring. If the house is going on the market and needs new carpeting, he has a really good quality carpet for $2 per foot, installed. NO other fees or charges. It makes a world of difference in how a home shows. For buyers, he will come out and give free estimates so the buyers know what to expect after closing if they want to change out carpeting or add/refinish hardwood floors before they move in. I had him replace hardwood floors and carpeting in my own personal condo, and I love them. I get many compliments from my friends!!"

"It went exceptionally well. Professional team and very helpful in choosing right floor and stain. They also removed the toilet and sink closet when I wasn’t able to find a plumber to do it. They went above and beyond. Very punctual and the workmanship was simply exceptional. I wouldn’t chose anyone else to install my floors in the future. I already recommended Hatcher’s to a couple of my acquaintances."

"It all started out well. Arrived on time to measure and give estimate. But the carpet was a special order and we were promised delivery by Thanksgiving. Thanksgiving came and went. Christmas came and went. Still no carpet. I know special orders can be tricky and delays may not be the fault of the store. But I feel that this store did not always respond to my calls in a timely manner. I had to call them numerous times when they were supposed to call me. They were always nice, I just don't feel that they did all they could to make this a more positive experience. The installation was excellent. No complaints at all there. And the carpet quality is excellent as well. But for the money Ispent, I just thought they could have done a little better. <br />"