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"It is hard to review this company. The contractor they sent to do my widows was great! His name is Heath Coffield from Coffield construction. So, this company does have great work. However, their customer services outside of the contractor they hired is not great. They will go weeks on end without giving you any type of update and since they do not notate things will, there was miscommunication."

"After having legitimate experience with this company in Tucson, I would NEVER recommend this pool company. Make sure to also look at their other profile for this company on Yelp. It's a double listing. They get 1 star only because I can not give them zero stars. I strongly suggest contacting the Registrar of Contractors to see how many claims they have had and have active against them - not meeting minimal industry standards- in their short time in business since 2017 when Premier first started doing business as BOA Vista Pools & Spas. Our pool broke ground April 2018. Stephens inexperience and lack of professionalism has plagued this project from day 1. He has exhibited poor construction, poor follow through, poor communication, and just bottom line- not delivered what we were promised it paid for. We still have not officially- as of Feb 2021- we still have not officially taken ownership of our pool because Stephen fails to complete a properly working and functional pool. We had to bring in the register of contractors because he took part of our money and then abandoned our job site. we were awarded 17 line items of things he has failed to deliver or meet minimum standards of satisfactory product. He even after that - made many promises he does not keep. I welcome anyone considering using this pool company to feel free to contact me. I'm sure after talking, you will have all the information you need to find a different pool company. So many reputable pool companies with a long history of satisfied customers. This is not one of them. Wish we had done more research. We initially went with this company because they said they went above and beyond for their customers. They touted how they did everything above what all the rest are doing. All lies. We were bamboozled. Almost 3 years and we have not officially taken ownership of our pool, our pool has never been functional and operating as it's supposed to, riddled with so many problems, leaks, poor design leading to poor function, if it even works at all (our fire pot has never worked for more than a few weeks). they they can't keep any of its employees because their lack of regard for quality and service puts employees on the front lines of having to lie to customers! Stephen is not professional, doesn't do what he says, makes promises he never plans to keep and has proven to have zero ethics when it comes to maintaining good business relationships."

"After five days in the valley, we had a $300 water bill because one of our four irrigation stations went on the day we left and didn’t turn off. We’ve used Magic since 2004 and so called them to get an estimate on repairing it. As the system is 20 years old, we decided to replace all four stations. Ginger came out quickly to give us an estimate, and I was pleasantly pleased with the price, which I thought was very reasonable. They requested payment in advance, which we did. Technician Afraim came to do the repair. It was a pretty major deal and took him several hours. The workmanship was absolutely beautiful. We did have a problem. The next day, after cycling, one station would not turn off. It was not the station with the original problem. We had a new timer, so that was not the problem. The only way I could get the station to turn off, was to shut off the water entirely. They sent Afraim back again. He did whatever he did, tested the system, and left. But on the next scheduled cycle, the problem persisted again, I had to shut the system down to get it to stop. Afraim came back a third time, but the problem still persisted. It was clear at this point that magic management thought we were making this all up.(WHY would ANYONE do this?) The tech would do his tweak, test by turning the timer on and off, and everything would seem to be OK, but it wasn’t, because when it went through a cycle, it simply would not turn off. After the third visit, after he left, I ran it through a cycle. It didn’t turn off, and I called magic, spoke with Sean, and suggested he come back himself and see what was going on. He and the tech came and I believe replaced the valve entirely and everything finally worked! So at the end, we got what we wanted at a good price. Magic management needlessly made the process of resolving this a bit unpleasant, but finally got it done."

"This is a story sad but true of a company that has very good work but very bad business practices This begins in September of 2021 An estimator is sent to survey damage done by a roof leak due to a Solar installation On this visit, the estimator without authorization attempted to fix an issue The problem as was always suspected was part of a Solar panel installation and not even close to the problem area, again this was not authorized The estimator spent roughly 45 minutes for his activity and arrived late even though it was clearly communicated my sister-in-law worked nights and was asleep, there were 2 guests here, but they would authorize; this was presented as a favor - to attempt to stop further leakage Now to current time, on March 16th, 2022 I have resolved my roof issues with Reimagine Roofing - recommended Jim the representative for Silver City comes to inspect the work and close our business and I am presented with 2 invoices, 1 for the ceiling repair and 1 for what i have no idea It came to be that 1 as for the ceiling and 1 the additional charges were for the attempted unauthorized repair which didn’t do anything anyway Those charges were 586.46 - during an estimate appointment for insurance purposes this amounts to $13 a minute i will add that if you have any interaction them, they or their representative's do understand payment options using current electronic/computerized systems, like Zoelle or simple BillPay"