Get matched with top well pump repair or service pros in your area

"Super nice, responsive, quick, punctual. What’s not to like? Full pressure tank replacement in about 2 hours start to finish. It was a little more than I thought but what isn’t these days. Highly recommend these folks."

"I tried calling several other companies but they didn't get back to me in a timely manner. Derrick called back within an hour and set up an appointment for the same day. Once he tested the system it was clear that the pump and tank needed to be replaced. He changed the pump that day (Monday) and said he would return at 9:30 on Wednesday to replace the tank. He arrived right on time, replaced the tank, gave me a complete explanation of what had been done and the warranties on the pump, tank, and labor. The only thing I might suggest is that he should discuss the estimated cost of the project prior to doing the work and give a more detailed breakdown on parts and labor. Overall I'm very happy with his work and have no hesitation in recommending him and his company."

"Brent and his guys were the best! I am exceedingly happy I selected them to replace my septic tank. This was a major project for me that had the potential to delay the sale of our home. Brent & company came in with the knowledge, equipment and skills that were required to complete the job professionally and efficiently. There was a couple of unforeseen issues but Brent was able to resolve them without batting an eye! He also absorbed the added costs on his own even though I offered to split the difference. I had contacted a number of other firms top do this job and Brent came back with the most professional and detailed quote. He then came out promptly for a site survey- something most of the others did not deem necessary. I have worked around construction contractors for decades and pesonally feel that Fox Excavating LLC is one of the best I have seen!"

"Worst service and Integrity of any company I've ever dealt with. If I could choose negative stars I would. We had Hurley and David replace our Furnace, AC and Water Heater over the summer. We contacted them multiple times to arrange the inspection for the plumbing and other work. They said they had contacted the city but they weren't doing inspections due to Covid. 2 months after the work was completed we filed for Energy Efficiency rebates for the upgraded equipment and were told that the AC unit did not meet the energy efficiency ratings for the rebate. After numerous attempts and 2 weeks of calls and messages, finally received a call from the Salesperson, Bill Desilets. He stated he had been informed that there is no 16 seer unit (what we were quoted and paid for) for a home my size, and that they had upgraded me to a better unit, however that unit was still not 16 seer and not as efficient. Bill explained that while I was quoted for a 16 seer unit, the unit they intended to install was only 14 seer. Due to supply issues they had to "upgrade" me to a better unit, that was still only 15 seer. I was never informed of any of this until we filed for the rebates. After some back and forth Bill Desilets said his manager approved a $1550 refund - $250 for the rebate, and $1300 in estimated savings between the 15 seer unit installed and 16 seer we paid for. They also made arrangements to have the inspection completed, which miraculously they were able to call and have done the same day. The plumbing work failed inspection and needed to be re-done. The plumbing work has been completed, and the updated inspection completed. However HD has failed to ever refund our money and now is not returning calls (most recently yesterday 12/30/21). This was a clear bait and switch in my opinion- they never had intention to install the equipment they billed me for, never notified me of the changes, and knew they could not (which they confirmed via email) install the agreed on equipment. Customer service is terrible in general also, getting through their call center is impossible. Save your money and headaches and find another company. HD take your money and end their service to you there. We'll be filing a BBB complaint and then contacting an attorney pending the outcome of that. Terrible company."

"Septic tanks were left exposed, site was a mess, and vent pipe was not at the required height. We talked with him a month before we anticipated water connection, so he knew our timelines. We attempted to contact him every day for a week to schedule final inspection after water was connected, but got no response. It took two emails from the city for him to sign the certificate of compliance."