Get matched with top well pump repair or service pros in Raleigh, NC

"I called PlumbServe for an estimate to repair a main water line leak, but I decided not to use them. There was a miscommunication about whether the water had been turned back on which caused me to take a half day off from work to turn the water back on at the meter. Before I got a chance to call the PlumbServe office and tell them off, the owner called me and asked me to explain the situation. I did, and I was not very polite about it. He calmly apologized for the miscommunication, and offered to repair the leaking water line for free He got one of his plumbers out to me right away and got the repair done quickly, efficiently, and correctly. Every company will make mistakes from time to time, and that can’t be avoided. As a customer, what you want is a company that will make things right when they make a mistake, and PlumbServe absolutely does that, even when it costs them. I'd happily recommend PlumbServe to anyone."

"Called ODP to come and give me an estimate for a repair of a main water line leak. Zach came out and priced out a couple of options from repair to replacement of the old line along with the risks of choosing one option over another. I went with the repair option. Zach and Eric came out quickly and had the repair completed in a few hours. I was very impressed with the quality of the repair, and they left the yard clean and with my wife's approval (not easy to get). The repair utilized really good quality materials so I have no doubt this leak is fixed! I will have no reservations in using these guys again."

"Bennie was quick to get in touch with us when we called or texted him. He usually answered the phone and what a pleasure to not have to wait on the line for minutes but to be able to talk directly to Bennie. Bennie quoted a estimate and was honest and direct. We also got a quote from a big plumbing site that is nationwide. Bennie's quote was less money. We had Bennie put in a new part for our water heater and could not be happier with his service. My husband and I love to promote small business and Bennie was professional, trustworthy and true to his word. You can tell he has integrity and takes pride in his work. We'll be calling Bennie for all our plumbing needs. Appreciative of his expertise and years of experience."

"Techs lost two hours because they did not have what they needed to do the job, and had to go back to their shop. Techs left the house when they finished installing, without verifying that the system was working inside. Consequently, it was not. I called office after hours to report. Customer service called me the next morning, but could not tell me when a tech would come out. Asked to speak to a manager, but was told they were all out of town, and probably would not call me back until Monday (this was Friday). A manager did call me a few hours later, then sent another tech out. They evaluated and said someone would be back Monday to repair. They fixed it Monday. So, system did not work properly over the weekend, and the installation looks ugly."

"I initially spoke with William directly over the phone. He sounded confident that he and his team knew what to do and how to do it. He was thorough and thoughtful. His technicians, Scott and Todd, came out earlier than expected and were diligent in their work and polite in their communications. They all were carefully following COVID-19 measures to protect all of us. They did a good job with the project and, so far, all seems to work great (they replaced an old irrigation well pump). They did a good job cleaning up after themselves as well."

"Thanks to Pat for diagnosing our non-working well pump. He found the electrical issue and explained everything clearly to me, including cost. He then fixed the issue and got us working again on a Sunday."

"Excellent service and very knowledgeable"

"The tech Greg H went above and beyond for helping with financing. Customer Service was great. Kept in contact for all. Went above and beyond."

"East Coast Water Quality was affordable, professional, and their products are very high quality"

"Excellent customer service. Jeremy and his company are trustworthy and dependable. I highly recommend."