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"The materials seemed better and while it cost more I was very happy that our entire roof was removed and replaced. However, Power talks a big game with customer service, communication and clean up. The app they tout has very little information beyond prep, working and finished. While cleanup was impressive in the yard the driveway did not have the attention to detail I expected, especially when it came to tires. After the crew left I picked up 22 nails, 20 in my driveway. While that number is small all things considered, I was shocked for what was found in my driveway. The company did reimburse me via a Visa Giftcard for the flat tire I got the day the roof was replaced. No one told us that the team was finished for the day and would have to come back the next until 3 hours later. We went out side and everyone was gone but a trailer in our yard. A few hours later someone from the crew came and knocked on our door saying they would be back tomorrow and took the trailer. This was never noted in the app that our sales rep went on and on about. Our sales rep ensured us that a project manager would be on site with us at the completion of the project. That was not the case. Someone did come out a few days later. Management apologized to us and said we were going to be used as an example that sales should not be talking such a big game and over promising to clients. I cannot stress this enough. If I knew no one would before there the day the work was finished it would have been a deal breaker and we told the sales rep so. When I called the office to ask why someone wasn't coming out the project manager who answer argued with me about someone being on site for the finish of the project. And while his manager apologized that I felt was extremely unprofessional. We did have someone come out to inspect the work the day after the roof was finished. I never got an answer if this was standard to always have someone out or if I just got upset enough. I was told that the company does too many projects to have someone come out at the end of every project. Our gutter guards had to be taken off (we were told by the sales rep they did not need to be). When they were put back on nails now hang down from the gutter. Am I happy the work was done, yes. The planking on our roof was causing our family health issues and needed to be disposed of instead of new wood over top. We are seeing a difference in our health and you cannot put a price tag on that. However, I was greatly disappointed with the promise of stellar service when in fact it was no better than other contractors we have worked for in the past. We will not be going with Power for other services on our home"

"Our gutters were in seriously poor condition and we needed them replaced. Chris and his team were able to get the job done quickly, efficiently, and for a great price. They are wonderful people and were a pleasure to work with!"

"My roof had been damaged from a severe storm. My insurance company claimed it was due to age and wear and tear. Blue bird went out of there way to meet with the insurance adjuster and then met again when my insurance company sent an engineer. If it hadn't been for Blue Bird and their thoroughness and extensive knowledge of roofing, my insurance company would have gotten away with not covering my roof damage.. Blue Bird arrived on the agreed upon day and tore off my old roof and replaced it with a new one in two days. They also replaced my vent caps with a ridge vent system. It's much cooler in the attic now. The roof looks Fantastic! They did a great installation and clean up. It's been on for over a year now and has held up perfectly to some severe Middle TN storms this year including an F1 that touched down a few miles away. I've had no leaks, no shingle lift or any issues of any kind. I would highly recommend Blue Bird."

"Workers showed up when supposed to and were very professional. Tore off old roof, replaced compromised decking and facia, and replaced with new roofing. This is the second job I have used TCS for, the other being gutter replacement. The two jobs done by TCS are the best experiences I have ever had with having home repair work done. I don't think I am unreasonably hard to please, but I do expect companies to show up when they say, answer or return phone calls or text in a timely manner (which is great with TCS!), clean up after themselves and do a quality job and stand behind their work. I would absolutely use them again!"

"Sam and team did a great job acting quickly after our tornado damage. Fixed the roof, including all framing and other needs, and installed roof nicely. We had a rain interruption which caused a leak but he took care of it all. Sure, Sam isn't the cheapest in town but it's a great roof and he's a stand-up guy."

"Steve was AMAZING from start to finish. The quality of materials used were top notch, and exactly what he said I would get! Ran into a few issues (unseen) with my roof along the way. Steve took pictures and showed me. Gave me options on how to fix it, then took care of it right away.The crew was very professional, you couldn't even tell they were there after they left. Highly recommend!"

"After calling several roofing companies for pricing and availability, I scheduled a roof maintenance service with Southern Strong because they offered the best price AND could accommodate my schedule. The very next day, Wade arrived promptly, inspected my roof, and then showed me photos as he explained the situation: the flashing around the exhaust fan (as well as other places) was not properly sealed, and there were several exposed nails and penetrations. After he caulked the exposed nails and re-secured the headwall flashing, he showed me photos of the completed work. He said that if that these repairs didn't solve the problem, he would recommend replacing the flashing and the affected shingles. It is now seven months later, and I haven't had a single problem with the roof since then. I highly recommend Southern Strong Roofing: they are pleasant professionals who provide affordable, effective, and thorough service. The next time I have a roofing problem, I will make one call--and that will be to Southern Strong."

"The roof and gutter replacement and aluminum window wrap were repairs to storm damage. The painting and garage door aluminum wrap were optional services that I decided to go ahead with because of the other related work being performed. The workmanship quality varied depending on what type of work was being done.
Roofing - This was by far the best part of the work performed in terms of quality and workmanship. There really is nothing like a Sparkman roof that I have seen (a lot of roofs were replaced last year due to hail damage). It looks great, the ridge vents improved the overall look of the roofline, and they paid attention to all the fine details such as matching the color of the vents etc. My one qualm is the scheduling. It seems like it took a long time to get the work scheduled, and then they kept moving the date. Then they literally gave me one days notice before they came to do the work.
Gutters - The gutter installation quality was good. Unfortunately they ordered the wrong color. They showed up one night to do the installation without warning, and we were away from the house while the work was being done. When we got home it was dark, so I didnt notice the color difference until the next day. Instead of removing and replacing with the correct color, they offered to paint the gutters and cut me a good deal on painting the soffit and fascia. All in all I was satisfied with this solution but again, not happy with the scheduling aspect (suddenly turning up to do the work without notice).
Aluminum wrap - This was the least satisfying part of the work. The subcontractor who did the work did not do a very good job in my opinion. They did not remove the old wrap from around the windows and opted to install the new wrap over the old wrap. The bending and forming of the wrap, and the sealing were ok but not great. They did a sloppy job of nailing the wrap. The original wrap was installed during a window installation and the nails were well hidden by the window installers. The Sparkman subcontractor made no attempt to hide the nails, so the overall finish doesnt look so great. Additionally, they installed wrap on the garage door with visible nails, and did a poor job of installing the weather strip molding over the wrap. I had to remove the weather strip molding and reinstall it myself to make it look decent. They also didnt seal it, so I had to do that as well.
All in all my results were mixed. I'd have them install a roof any day. However, I would probably not use them for any other type of work on my home in the future.
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"My experience with NPR roofers has been stellar. Everyone is so kind and professional. I would recommend this company to anyone wanting a great job for a fair price."

"The contract session was with Stephan Boyer. He was very through and informative. We knew exactly what we were getting and what to expect. Chris Renda and his crew showed up as promised. They showed up with all materials and immediately started work. The crew took no breaks and barely took time for lunch.. Chris Renda kept us infomed of everything going on.He found that our dormers had not been wrapped or waterproofed so he removed all the siding and began wrapping and waterproofing the dormers for us! The crew took 5 days of hard nonstop work installing our beautiful new patina green metal roof. We are completely satisfied! !
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