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"Was professional, timely and in contact throughout the process."

"Job was performed on time and at the price quoted. The quality of the service is excellent! The pro was courteous and easy to work with."

"John was very responsive, prompt, and fair with competitive pricing. I will call him for future needs and recommend to neighbors and friends."

"My pool was greenish and the chemicals were not balanced. I called IHS, they had everything crystal clear and balanced so quickly! After they got water sample they were able to solve the issues in one visit!"

"M&D did an excellent job."

"We were greatly impressed with the whole process, from the initial guidance of Erika and Daniel in their showroom to the professionalism and courtesy of the workers to the final testing of the system. We completely renovated our basement bathroom, including converting a tub to walk-in shower with a Smart Shower Controller, and the package was very reasonably priced compared to other company estimates. Erika and Daniel promptly responded to our needs and questions. Couldn't have been more pleased."

"Waited a year to post a review (never no if things turn bad later). All in all, had a very good experience during the 'pandemic' era. Farzan was a great point of contact, and they were quick to address a few small problems that I noticed afterward (one of the installed floor planks had a crack, for example) with no additional charges. They finished our basement remodel (adding a shower, painting, removing old rugs, installing new wood/stained stairs, etc) within a week of their original estimate, so definitely points for that. Prices were reasonable compared to other estimates as well-"

"It can be so stressful to find trustworthy companies that do high-quality work. Here’s why we have trusted Ultimate Remodel with our kitchen, bathrooms, basement, and office renovations for the past eight years. - Everyone, from Tunch to the crew, takes pride in their work. They pay attention to detail and go above and beyond. For example, in our most recent project, we had old baseboards that were a mess from the previous owner, but that were outside the project area. The crew sanded and repainted the baseboards, making our house blend in with the freshly renovated area. - Tunch provides his expertise in design, while matching our needs and visions for the space. He provides insight about changes that could impact our house’s value and makes recommendations for efficient use of space based on his extensive experience, but ultimately lets us choose the final product. For example, he made several suggestions to our laundry room plans that greatly improved the utility of the space. - Every project comes with unexpected challenges. What keeps us coming back to the crew and Tunch is the small number of issues that arise, and the ease of fixing the issues that do come up. Home renovation is stressful, and it’s so important to feel like your contractor is working with you towards a great final project, compared with nickel-and-diming you based on reasonable requests. I’ll also add that Tunch has kept members of his crew around for years, and I appreciate the expertise, consistency, and experience that comes with that. I highly recommend Ultimate Remodel."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."