Get matched with top foundation drainage installers and replacers in Staten Island, NY

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"Jeff and his team are amazing. Reasonably priced and the quality of their work along with thoroughness is outstanding. He was clear with what he will do, took pictures along the way. One day when I was at work, he also sent me videos of the work showing that the newly installed sump pump is working, etc. Very professional. I will recommend and hire Jeff and his team in a heartbeat next time I need such a service."

"Just had a driveway put In they did a great job. Cleanup after themselves too"

"Went above and beyond to help us with our brick wall and floor in our shed. They installed a pump for the water and repaired the wall. The helped us with some other things in the shed that we asked for the day of as well. Overall really great work and professional. We will use them again and would highly recommend."

"We hired Nelson and his crew this season for snow removal and could not be happier with the service! They have cleared our driveway and front walk swiftly and come multiple times during a storm if necessary. They are attentive and easy to get a hold of via text or phone."

"Arrived on time and an did excellent job and cleaned up the entire site."