Get matched with top tankless water heater installers in Staunton, VA

"Robert diagnosed the problem within 20 minutes which involved a new faucet. While I ran to Home Depot to buy a new faucet, he checked out our Rinnai tankless water heater and installed the new faucet upon my return. We were concerned the solution involved increasing water pressure at our well head or somewhere in between. Moving forward, he will be our go to plumber as my wife and I both trust him. A rare commodity these days."

"Quick, thorough, and candid replacement of water heater."

"We thought it was the element on the hot water heater but it ended up being one of the plumbing lines was leaking so they had to replace the line. The element, fortunately, was fine. The price was a little higher than I wanted to pay but they were very good and kept me posted as they were working."

"Replaced a well pump, pressure tank and switch. John Dexter was prompt in response and the installation was completed within a couple of days. The young man that completed the installation was very polite and did a great job. Had an issue with a slight leak on one of the tank fittings which did take two return trips to solve the issue which was nothing more than a lack of silicone grease on the o-rings. Two days later we detected a very bad taste in the water. Called Dexter to tell of the issue. John did not seem to concerned and ask me to email him what I was experiencing so he could forward to his water people. The taste and smell were very bad and the water could not be drank. Dexter's shop is literally a mile from my house. I think it would have been prudent for him to swing by and see the issue for himself. I decided after a few days of not hearing from Dexter, to contact someone else to solve the issue. While Dexter Well and Plumbing is fast to respond to the initial problem, they seem less concerned if there are issues after the fact."

"These were really nice guys and they did a good job but they're were a few areas where they could improve. The shower water blender is reversed, so hot and cold are switched from what it says on the hardware. The outdoor water spigot was installed without screws so it swivels slightly. We can fix that easily but they should have secured it with screws. They needed to leave to get a party, and both went. It would have been more efficient our one stayed to do the other repair while the other went shopping. More efficient and more economical to save time on the job. These were really nice young guys, respectful and responsive."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

**FREE ESTIMATES within a 10 radius**With 16 years of experience in the plumbing industry, we focus on quality and cost. We listen to every customer because we understand that every customer is different and we do our best to give you options.

"I specified that it was a tankless water heater, yet not surprisingly I was referred to a plumber who didn't know anything about tankless heaters, resulting in a waste of a couple of days. The second person did know about them, and so far the repair is working (fingers crossed). I wish CHW would pay attention to the details in my claim."

"Andrew and his company did an amazing job with our solar system install.  They met with us, explained our options, and delivered exactly the system we were looking for.  He was always prompt, courteous, and professional.  The system looks great on our home.  The install is very clean(which was one of my wife's big concerns).  The attention to detail that they paid to our project was amazing.  They went above and beyond what was required.
I can't say yet how much electricity our system will generate since it was just installed.
I will definitely call Andrew again when I am ready to expand our system further or add Solar water heating for our pool.

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"They did an excellent job installing our water heater. The service was quick and they left the area clean."