Get matched with top sump pump repair or replacers in Stephens City, VA

"UPDATE: I have modified the rating based on the following. Their Customer Service contacted me and understood what went wrong with the initial service call. Mr Rooter refunded the call out fee. While I cannot judge their plumbing services, I can say that their customer service is great. Very responsive and understanding. Original review: I asked for someone to repair an outdoor spa heater. I spoke with the scheduler and specifically told them this was a Rheem 156 outdoor pool heater. And I was told all the details were in the system. The tech did not know about my requirements, and was not familiar with an outdoor spa heater. Did no tell me anything I did not already know. Wasted $125 call out fee."

"Showed up when promised, diagnosed the problem quickly, made the repair, asked if anything else was needed, and service charge was reasonable"

Benjamin Franklin Plumbing is a trusted leader in the industry, known for exceptional customer satisfaction. With over 30 years of experience, we prioritize efficiency, quality, and timely service. Serving all of Winchester and surrounding areas, our expert plumbers handle repairs, installations, replacements, and maintenance for residential properties.\n\nOur team is licensed, qualified, and thoroughly screened for your peace of mind. We arrive in fully stocked vehicles, resolving 90% of issues on the first visit. Whether it is routine maintenance or a major remodel, we are equipped for the job.\n\nExperience reliable plumbing that stands the test of time. Contact us today- because If there is any delay, it is you we pay!

"Mr. Burnett provided excellent plumbing service. He replaced my toilet in the bathroom and water hoses for my wash machine. I appreciated his care, skills, and professionalism, I highly recommend Mr. Burnett for plumbing work."

"Excellent - within 15 minutes of initial call at 8:30 on Sunday morning, I had an estimate. By 1:00pm the work was done and everything was back to normal. Clean and professional. They placed drop cloths and took great care of our home. They cleaned up completely after the job was done. The price was a bit higher than I was expecting, but I was willing to pay a bit more to have the work done promptly on Sunday, rather than waiting until sometime Monday for another contractor. The Job was a replacement of a 75 gallon Natural Gas Water Heater, including removal and disposal of the old unit."

"The first night the alarm they installed to notify us of a water leak went off and we discovered the water supply tube had broken. We turned if off and notified them in the morning. They apologized and sent out one of the same installers that afternoon. While the problem was with the manufacturers product MEP took full responsibility and immediately provided us with a new copper tube to replace the original plastic one. There has not been any other issues since then. We continue to enjoy having this product enhance our home. We highly recommend MEP to all!"

"Ray came out (showing up on time) the day after I called for an appointment. He quickly saw that the pump had cracked thanks to some debris in the tank. He had brought a replacement with him just in case and he was able to install it right away. He also set up the new pump in a way that it was elevated so it would be less likely to be impacted by debris in the future."

"Very expensive. Over $300 to replace a faucet valve. However, problem was identified and repaired quickly so no complaints about abilities."

"I’ve been using Tri-County Pumps for the last 12 years to perform annual maintenance on my water treatment system (softener & neutralizer). Their service guy is personable and explained all issues and work to be done before starting repair/maintenance. They’ve even performed emergency replacement of my well pump in the dead of winter in the past! I’d recommend Tri-County and give them an A+ rating"

"The service went fine.  I wanted them to test if the carbon monoxide was leaking or something for the safety and also do the cleaning.  The guy that came out, didn't do any cleaning.  The good side was that he found that it was leaking; but the other hand, he said the machines were pretty old.  He can give some special price, if I want to make some major repairs.  I was not interested because of my purpose in the beginning was just to check the safety.  On the other hand, I was disappointed because he didn't do anything about the cleaning.  He came on time.  I got what I paid for.  The price was okay because he didn't charge more.  He tried to answer all my questions.  He came on the appointed day."