Get matched with top major renovation multiple room pros in Stephens City, VA

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Great! Brad arrived on time to provide an estimate, understood the urgency, quoted a reasonable price, and his team did the work promptly and professionally in the time frame needed and promised. Thank you Brad!"

"Real good Price good"

"If I could give zero stars I would! We had the most HORRIBLE experience with Christan/Nighthawk!!! We had a 3 phase home addition that was to be done in 6 months. It took 11 months and he only made it thru phase 2. He took our money then proceeded to only show up once a week for most of the project!! He left our roof off - exposing our home to extensive damage that he ignored - for 3 MONTHS!!!! He claimed we were a priority project to him and yet never showed up. And to add insult to injury the work he did was AWFUL! Framing was left exposed to the elements so long it grew mold (that we had to treat on our own dime) and the inside framing was so wrong that we had to rip it down and fix on our own. Beware of a sheep in wolfs clothing. Christian talks a good game and you'll believe he is a good guy/business man but he did us sooooo wrong!!! All I can say is do not make the same mistake we did - go with someone else!!!!"

"Gerry is very professional. He showed up on time, did quality work and was finished by the time he told me that he would be done. He has also done two bathroom remodels for me and is always understanding of our budget and time limitations."

"They have done multiple projects for me over the years and always do a fantastic job!"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!