Get matched with top fridge, freezer or ice maker repair or service pros in Still-river, MA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"I would recommend service - honest upfront - repair cost more than to replace appliance did not try to sell repair"

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"David was great! He went above and beyond to repair our dryer in a timely fashion. His rates are very reasonable. I highly recommend him and would hire him again in a heartbeat."

"Al was great. He came the same day I called and had my oven fixed in less than an hour (including adding a new igniter). He was friendly and professional and fair. I would hire Al for all my appliance repair needs. Additionally, it's nice to be supporting a minority owned business...You can have faith that calling Al is a wise decision."

"I had a kitchen sink leak thought it was a easy fix. Called Provost Plumbing after checking out their Angie's List rating. They responded the same night I called. Pat, a young plumber came in the morning and told me we need a new pull out hose. I ordered a hose online and it came in two days. I called Pat and he came and replaced the pull out hose. But leaking continued. We had to call Pat back and found out another pipe was leaking. Pat recommended we replace entire kitchen water faucet including the new pull out hose he just put on. I couldn't trust Pat 's words anymore since he missed the real issue the first time. I wanted to talk to his manager Ross. I told Ross I want the same finish and same style as the one we had before. Ross picked a high end model FHF 100 and put it on the same day I spoke to him. He charged us $1,204 for the faucet and $189 for the house call. Total bill for me was $1403. The part was kind of expense. I saw Amazon.com selling it for around $850 and another one for as low as $700. But Ross had to get it from a local supplier that he trusted therefore his part was not competitive in price. He didn't trust online supplier because the high end water faucet can be counterfeited. Overall I like their responsiveness. Ross waived the fee for Pat's second trip. $1400 for a new kitchen faucet. It is expensive but it is of good quality. At my request, Ross also sent back the old leaking faucets and the new pull out hose ( Jado brand) he replaced when he put on the Frankie faucet. Ross is very busy and according to Pat, he is going to school for advanced plumbing causes. But he kept his promise and sent back the parts when he had a moment. I appreciated that very much. He was too busy to process the invoice timely but that doesn't matter to the customer- I get billed the amount we agreed on. I think I am going to call Provost Plumbing again if I have another plumbing repair need.
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"The technician was punctual and knowledgeable. Alamo appliance repair services is an excellent service for appliances. He did not leave until he had resolved the issue which did not take long."

"I contacted United Remodeling after I saw what a terrific job they did in my sister's home.  Ours was a much bigger project, with all sorts of necessary tasks inside and out.  Within a few days of my call, Alessandro came by and assessed the job.  There was much to do.  They mended and painted fences, power washed the house and garage, built beautiful new stone front stairs, patched and/or repaired the siding and concrete foundation, repointed the chimney, and painted all of the exterior wood trim, doors, and bulkhead.  I'm most pleased and proud of my beautiful refurbished front door, original to the house, and painted a brilliant red.  Great job guys!  And excellent feng shui! 
There was just as much work to do inside.  They replaced the kitchen door, counter tops and appliances, repairing and/or replacing cabinet doors and worn thresholds throughout.  And best of all, they were able to open up the load bearing wall between my kitchen and dining room, creating a much more open, comfortable and welcoming space.  Every room was painted, then checked, and checked again for any "holidays".  There are none.
The carpenters, painters and plumbers are truly a very talented and professional group.  And you will not meet a more courteous, insightful, and cohesive team!  The same can be said for the managers.  Alessandro, Marcos or Junior called, or came by everyday to check on the job.  They never missed a call, or failed to address any questions or concerns.  They really strive to make sure their customers are happy, and the job is done right.  It was a pleasure to work with them all!"

Here at Ray Progress HVAC, we believe business is not just business. We provide friendly, bilingual, and highly trained technicians to meet customers' needs. \nWe go through every process with our customers so they are happy and there are NO misunderstandings. We have several technicians so if you call Ray Progress HVAC we will be there the same day. We have very flexible schedules and will work whenever a customer needs our services. We have a $125 service call fee where we come to your home diagnose the problem and explain it to you. We will make you aware of the broken part and explain the part's job along with the cost. If you decide you would like our experienced technicians to repair your product, the $125 is waived, and we go on to negotiate the price with you. Thank you for choosing Ray Progress HVAC!