Get matched with top plumbing installers for a remodel or addition in Straughn, IN

"Excellent "

"We called in January with an electrical problem. They came out and it took most of the day to find problem. We needed a dedicated circuit for the alarm on septic pump. We have been using an outdoor extension cord from our deck to our septic pump since then . We had to call them to come back out and they did a month ago and said they were working on a commercial bank project in Greenfield and would get to us as soon as they can. No noe has called and come out since then . He even said he would have guy come out and get tunneling done to run the wire outside but that has not happened. We are still using the extension cord and now having to mow our yard it is not convenient to still be depending on an outdoor extension cord. No calls about when and if they are coming. Here are photos of our Jerry rigged system since January."

"They were very professional. Easily scheduled. Arrived on time. Cleaned my septic tank, which I had neglected for too long. Advised when next cleaning should took place. Gave me an eval of my current system and they were done. I thought price was reasonable. Would highly recommend"

"These are the nicest people to work with and they know their stuff. My sister and I both use them for the plumbing needs in our condos and refer others to them because they are so reliable and honest with their work, their quotes, etc. I find their pricing to be very fair. I am so glad my sister introduced me to Mike T, Summer, and the team. They are ACES with me!"

"Their technicians are really nice the job done pretty fast they are very thorough I don't have any problems every visit."

"Last Fall I had work done by another company that did not do the work to Code. I called Grateful and they were able to fix the issue within a few days of calling them. This Fall again had trouble with another company and I remembered the great service provided by Grateful I called them and again quick response and they will be doing work for me next week. They work well together as a Team they are professional and explain to me in a way I understand. In the future there will be no other company working on my Septic and Plumbing."

"clogged toilet"

"Good job little expensive"

"Smith came to our house to diagnose a problem that involved replacing old cast iron sewage pipes inside the house throughout the basement floor to the foundation where the new pipes would connect to the outside sewer line. It took L D Smith several attempts to inspect and diagnose the problem. Once they did diagnose the problem and explained the situation to us, we agreed to move forward with their recomendation to replace water and sewage pipes in the house to the foundation and connect the new pipe at this point to the outside line. Directly after the pipes were replaced, a faint odor of sewage began to build up in the basement. The odor slowly and steadily increased over several weeks and after about 3 to 4 months it became unbearable. At that point, we asked them to return to the house to see what was causing this problem. When they came to the house, they: 1. claimed there was no odor (despite my husband, myself, and a professional plumber stating there was a strong sewage odor originating near the connection of the interior and exterior pipes). 2. claimed that they stood by the work they did replacing and connecting the pipes and that the sewage odor we thought we smelled could not possibly be caused by a fault with their recommendations or their work. 3. would not look at the pipes they replaced or assess the problem unless we paid an inspection fee. If, and only if, we paid for a new inspection and they found that they were at fault, would they honor the warranty on their work. 4. suggested we seek out a second opinion to determine what the source of the sewage odor problem is and only if the second opinion determined L D Smith was at fault, would L D Smith honor the warranty on their work. After an extremely difficult interaction with this company about this problem, we decided to seek the help of another company. The new company assessed and diagnosed the problem right away and determined that L D Smith's diagnosis and recomendation for repairs was flawed or incorrect, that L D Smith installed the interior basement pipes incorrectly, that sewage was backing up in the pipes L D Smith installed, and that L D Smith connected the interior pipe to an exterior pipe that was broken and leaking sewage and water into the soil along the basement wall. The back up of sewage in the interior pipes and the leak in the exterior pipe was causing the intense sewage odor inside the house as well as on the outside of the house. We are grateful that we did seek out a second opinion to diagnose and correct the massive mistakes L D Smith made in our situation. After our experience with L D Smith, we are not able to trust them to be professional or fix the mistakes they made and face even greater costs to have our sewage drainage problems corrected. We regret calling on LD Smith and will not call on them again. Our advice to anyone who has a significant problem like ours is to call another company for help."

"Our bathroom was 20+ years old and needed updating. Mr. McAvoy came and asked what we had in mind. He was great at listening and understanding not necessarily what we said, but what we actually had in mind. He made some suggestions to help make updates but keep the cost down, e.g., a way to keep the very large mirror in the bathroom so we didn't have to replace it because of one small area. He also pointed out some things that we could do to help match the area around the tub (which we were keeping), to the new shower and countertops. Once we had the plans, we went into the store and worked with Dawn to pick out tile, shapes, colors, doors, faucets... it's amazing all the decisions you have to make for a bathroom. She was extremely patient while we swapped out countertop and tile colors, and always explained why she made some of the suggestions she did. They scheduled us several months in advance but still started right on time, and finished before the expected end date. Mr. Donnie oversaw the workers and kept us up to date at every step. Even the painter - she matched the new paint in the bathroom to the existing paint in the bedroom. It was perfect. I can't describe the transformation, everything was just so much nicer than anything we expected. I'm SO GLAD we listened to everyone who helped us - we could not have created such an amazing final product on our own. I would have them back to do anything in our house. They were clean, did not leave even a drop of water or paint anywhere, and even came back to install a shower hook that we forgot to ask them to order. Mr. Donnie was very professional, answered lots of questions for us, and made sure we were happy with everything. Thank you Tremain!"