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"He did great."

"He has a high level of trust and integrity. He has a high level to strive for customer service satisfaction."

"Pricy but very good work. I had no problems with workers or time spent doing my remodel of my pool.I learned a lot from these guys. Started early and worked late(not really bad).They were done on time, helped me find just the right tile I was looking for. I would highly recommend this company to others seeking out companies to remodel their pool or decking!"

"Joseph and Vladimir did a fantastic job on my pool remodel. Joseph was extremely communicative and professional. They worked long hours and completed the job sooner than I had expected. The quality of their work was very good. Joseph was very responsive to my requests and ended up doing additional work for me beyond the scope of the original project. They kept the work site clean and neat during the work and at completion. I will definitely be using him for any new work that I may have in the future. I highly recommend him."

"After 20 years our pool and equipment were in dire need of rehabilitation. Our pool pump and filter went out in the same week, and we knew it was going to be expensive, so we decided to have the pool redone at the same time it desperately needed it. We had several contractors out to give us a bid, and Sanchez pools were the most punctual, professional, and honest of all the contractors we had out to the house. Thinking I would save myself a few bucks, we gave Sanchez Pools the remodel of the pool and I decided I would piecemeal the pool equipment from Craigslist. I found and bought a new pump, filter, found a cheap installer, and thought I was all set. To keep this short-winded I'll skip the bulk of the drama that unfolded and fast forward a bit. The Craigslist effort turned into a total nightmare. I ended up paying thousands and a month later the pool equipment was still not installed or functioning properly. Granted Sanchez pools were on top of the pool remodel, they were just about done, and I still don't have functioning pool equipment. I swallowed my pride, called Sanchez Pools, and told them what I had done after not giving them the work in the first place. Rather than getting the "I told you So" Kim showed up the same day, gave me a quote to replace all the equipment (for the 2nd time in 30 days) I gave her the go-ahead, and at this point the pool is complete and the new plaster is waiting for water (not recommended) Granted, I was not on the schedule, and equipment is tough to get a hold of now for the entire construction industry. Plaster needs water soon after installation, so I made my problem Kimâ s problem. She could have taken a shot at me, and I deserved it, but instead she jumped into action. Within 48 hours all new equipment was installed, Filter, Pump motor, heater, and all the wiring/plumbing that goes with it, the pool was now filling with water, and I was the lucky guy that got to pay twice for equipment and installation. Had I just let Sanchez Pools do their thing in the first place it would have saved a ton of time, energy, headaches, and cash. The team at Sanchez Pools are thoughtful, considerate, punctual, knowledgeable, professional, reasonable, and all this in a market where you can cherry-pick your customers, charge a premium, and don't need to deal with major nightmare customers like ME. First, I would like to say thank you to Kim and the whole team at Sanchez Pools. You really went above and beyond the call of duty. We were so fortunate to have you on our job. It could have gone bad a dozen different ways, but you guys are just a class act period. My advice while scrolling through potential contractors to choose for your pool project. I've already done the legwork, had 5 bids, tried to save a few bucks by piecemealing the project, and at the end of the day, I could have had it ALL done in one single call and saved thousands. Call the folks at Sanchez Pools, and rest easy knowing you are in good hands. I would like to add that they are not friends/family, nor they did not ask me to write a review they just earned it, plain and simple."

"Good service"

"Carlos does not do a good job. Carlos will very rarely do the job himself. And Carlos will send other people. Very poor pool maintenance. Carlos Will not maintain right pool pH. Carlos Will not maintain right pool balance. Your pool will end up with algae stain. Very poor customer service. Carlos will not answer phone calls. Not recommended."

"Eric is the BEST! He goes above and beyond to make sure your pool looks beautiful, works perfectly and that his client is extremely happy with the excellent work that his company provides. Great communication, incredible knowledge, very likable, courteous, and incredibly easy to work with answering all of our questions with lightning response time. I would highly recommend Imperial Pools (Eric) to everyone. A++++ quality work along with a great experience getting this project done. Thanks Eric!"