Get matched with top chimney cap installers and replacers in Suffolk, VA

"Outstanding. Brett was on time and quickly solved my problem. Would highly recommend Chimney USA and Brett in particular. He’ll be back next week to replace the chimney cracks. He even provided photos of what needed to be done."

"Fantastic customer service! I had a chimney inspection and some service done to replace the dangerously unusable chimney liner. They installed a new flue and now I have the confidence it will last the life of the house. On-budget; under-time estimate; and very great to work with."

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Before having my roof replaced I had Around the Clock Chimney and Roofing replace my old chimney chase and cap because of its rusted condition.  I purchased a new stainless steel chase and cap from them that cost $963.00 in April 2015, and it looked good.  I live in a ranch home, and the chimney top is very noticeable when you go onto into the backyard pool area.  Then in November 2015, I started noticing some rust beginning to tear-drop down the chase from the nails that they used around the side of the chase, and it was very noticeable.  The rust indicated to me that the installers did not use stainless steel nails to secure the cap.  I called Around the Clock Chimney and Roofing making sure their work was still under warranty and set-up an appointment for Tuesday, 15 December at 3 pm to come over and fix the problem.  I took off work early that day and arrived home at 2:30 pm so I could be at home when they showed up.  I went into the back yard and looked up at the chimney and noticed several globs of black caulking over the nails; they had already been there!  I was very upset at the work they had done because instead of replacing the nails with stainless steel nails they used black caulking which was nastier looking than the rust.  I immediately called Around the Clock and talked to the lady that worked the desk discussing the substandard work done, and she said that she would contact the crew that came out to do the warranty work and get right back to me.  While that was on Tuesday, 15 December 2015 that I called, and today is Monday, 25 January 2016 and still have not heard back from the company.  I noticed over this past weekend the gobs of black caulking have washed away, and the same rust problem exists from the rusty nails.  I do have pictures of the globs of caulking and rust on the chase.  Around the Clock received good reviews in Angie's List and that is why I went with them, and I hope I can upgrade this review in the future. 

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"2 people came out, they  were competent, professional and respectful. They were quick to do the job, they responded rapidly and they cleaned up afterwards very well."

"Called the company fter seeing name in angie's magazine, recognized it was a family business, and decided to make appt and came out within week. Indicated on service report that lew PMP crown 10 yr warrenty would cost $375, parge coarses to be solid 165.00per courses x2 coarses; 2 holes in smoke chamber @ no charge; reseal flashing for 100.00 amounting to 804.00. After discount, costs was 723.00. I did not get any pictures of work before and after job was completed.
I did not get an estimate from another company at that time and I know I should have gotten at least three for cost of repairs before starting each project.
They were called out after hurricane sandy to fix leak on chimney where concrete had eroded. This was covered under warranty.


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"I call them for chimney cleaning and install a new chimney cap"

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"It went great! He was very friendly. He thoroughly inspected my chimney and let me know what should be repaired. He knows his job well!"

"They removed the roof and they replaced it. They also replaced the wood trim that was wrapped around the roof too. Workers were prompt in the morning and had the old roof off in about 2 hrs. There was extensive wood rot to the fire resistant plywood, but they handled it like professionals. Because so much wood had to be replaced they barely got done before the sun went down but someone from the company came out the next morning to make sure my property was cleaned and clear of all debris."

"The company did a great job on the roof; the price was great, they showed up on time and did a fantastic job with the roof. I'd recommend this company to anyone looking to replace their roof.
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