Get matched with top fridge, freezer or ice maker repair or service pros in Suffolk, VA

"did great very responsive, nice, on time"

"I reached out to Elite Repair 360 on January 30 and was able to schedule a repair. A technician came out on February 2 and repaired my oven. Unfortunately, the repair only lasted about a week before the oven stopped working again. After some difficulty rescheduling, another technician returned and explained that something had been cut too short during the initial repair, which caused the failure. The oven igniter was repaired again, and the oven worked for about two weeks before failing once more. Although the installation process itself seemed fine, the repeated failures were not. I was provided a 90-day warranty, yet both replacement parts failed within 30 days. I contacted the company again and was told that the issue was due to an electrical over-amping problem and that they would not replace the part again beyond their policy. We had that inspected independently, and no such issue was found. In the end, I paid for a service that was not resolved. Would not recommend."

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

Group of guys with expertise in residential commercial and retail services

"We had a problem with our AC just prior to the 4th of July. They were able to juggle their schedule and promptly fix the problem. They have been our AC guys for over 8 years. Always prompt, courteous, professional and get the job done right every time."

"Excellent service! Very grateful Joseph was able to fix our refrigerator the same day. He was able to quickly figure out what was wrong, explained everything in detail as he went, and cleaned up after the job was complete."

"It was delicate and complex job. it was a very difficult job and he did an amazing job. I have hired him for 16 jobs for over 2 year for various plumbing job. He is friendly and he is conscientious, very professional."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Jack arrived today with Curtis to complete the gas portion of the whole house generator install. They were very professional, thorough and explained the whole process, showed us before and after their work was done. It will be inspected tomorrow and the next team will come out soon after and finish the overall job."

"Jim Craig came to the house promptly when I had had to call in Virginia Natural Gas to get the gas turned off due to a malfunctioning oven. He came the same day and installed a shut off valve and new line and tried to figure out what was wrong with the oven but without gas he could not be sure. The VNG inspector looked at his work and said it was "by the book" and excellent. I ended up getting a new oven and the city inspectors said all looked good."