Get matched with top grout: replace or repairers in Swansea, MA

"Scott was very professional and friendly, easy to work with and I will call him again. He was reasonable."

"Amazing job very detailed and professional work genuine and very nice person. I would definitely hire him again and recommend him."

"Great collaborator with a great vision and solid execution to the final. Always available and answers questions in a timely manner. His crew is personable, dedicated and patient. This tile professional solves problems quickly if and once they arrive. I would hire him and his crew again in a heartbeat. they"

" Bob is very responsive, easy to talk to and shares his experiences and recommendations out of true concern for the client. "

"The crew was quick and efficient - left the house clean and looking fantastic. Ken was helpful and patient as I weighed options and made my decision. I'd highly recommend working with Domenic & Sons for a flooring project and will look to hire them again when I need my next work done."

"Worst experience. Sadaat never completed the replacement of the tile up to standard as promised in 2019. Replaced tiles and left holes all around bathroom walls and ceilings, yet reported me to Court to get full payment. Tiles replaced in 2019 are coming off the shower area, and now I need to hire a professional contractor to redo the whole bathroom. I rest my Case with God to be the Judge as I can no longer afford to keep up with the Court hearings unfortunately due to frequent traveling out of state. Working with Sadaat was not worth it, and. I regret doing so. Lesson learned: Make sure you always request a contractual document specifying tasks to be completed and a payment plan with any Contractor here on Home Advisor before you give any Contractor access to your property to do any work for you."

WILL TRAVEL TO ENTIRE AREA.

"Over the course of two weeks they were on-time, respectful and easy to work with."

Multi skilled handyman with professional results\n\nFree quotes \n\nFully insured\n\nNo job too small

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."