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"Very pleased with the work that Julio did for this project, old tired looking patio, now looks fresh and clean, I would recommend him for any further work and to others"

"Very professional and efficient. We had a great experience!"

"Groundworks were contracted to encapsulate the crawl space, with a dehumidifier, intellijacks & sump pump. The inspector showed us pictures & videos of what the work would look like on completion, & explained how each solution would be installed. They tried to charge me more for vent covers until I showed them the contract covering this part. The foreman told me there was a reset button for the sump pump to be installed on an exterior wall, but they did not install it, instead said they would put in a service order. I haven’t heard anything about this issue yet. When they installed the moister barrier, they excluded the cement pads I was told it cost extra to have them covered. When I signed the contract, I was never told there would be extra charges for vent covers or cement pads to be covered. The contract I signed covered a complete encapsulation, but this is not what I got. This is a bait & switch. I would not recommend Groundworks."

"Great communication and thorough work. Would hire again."

"Dishonest and unprofessional, profits over customer service, please stay away from this business. Quote was fair for my new patio of about 700ft, signed contract in Aug and estimated project start within 4-6 weeks, then problems started: 1. Scheduling nightmare Kept putting off my project and was told they had to finish some big projects first, and in Oct when it was well beyond the promised project start dates, the owner Cary called me to COMPLAIN angrily that they are annoyed by my request for ETA, and they have no idea when my project would start. The office manager Karen soon texted to apologize for Cary's behavior, but clearly this company doesn't value their customers and have no regard for the contract. 2. Crew urinating on my wall, unprofessional On project start day, no project manager onsite, no honey bucket for crew to use, the crew lead was constantly smoking and tossing cigarette butt around in my yard. Later when I complained, Karey argued the honey bucket would cost them $250 and I should not take advantage of them. Just unbelievable. Also the entire crew don't speak any English, it was impossible to communicate timely and make adjustments without project manager onsite . 3. Dishonest, still haven't fixed quality problem as promised Last day of project, crew was rushing to finish and didn't follow the original design on the patio landing area, and when I asked them to wait for 20 minutes so I can inspect because I was in a meeting at work, they refused and just left. Next day when I reported the issue, the office manager Karen texted me to "Stop taking advantage of them", "It costs them money to fix things" and finally she said they will come to fix only after collecting the remaining payment. I trusted them but it was a big mistake, no response at all about the fix after I paid the remaining half, clearly this business is used to telling lies and can't be trusted. Demand of patio projects is high during the pandemic, but there is no excuse for cutting corners, being dishonest, unethical and unprofessional!"

"Great; competitive price, installation went great, friendly and responsive staff in person and office"

"Went great, very professional, Awsome communication, and plainly got the job done when I needed it! They did foundation cut and gravel/ rock deliveries/ tree removal. Very happy as I always am with working with them! Fair price for great work!"

"I had a great experience with NGL, start to finish. To start, Holly came out, listened, measured, and started an estimate. We had some questions, selected stones from samples she dropped off, and had good communication that got us to moving forward. She returned with Manuel to double check the measurements, and the whole idea. The project started on time. The crew was here every week day for almost 3 weeks. We and our neighbors were happy with how the crew kept the site neat, and the alley accessible. The crew made a lot of sensible decisions based on their experience, and consulted us when needed. They finished off details nicely. It looks great."