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"Installed 9 windows total and 3 sliding glass doors. Not a single problem after the install. It's been 2 years now since the install. On the day of installation, everything was thoroughly explained before they got started. They were happy to take down all of the blinds and curtains for me. They also moved the furniture out of the way which is something they usually don't do, but they did it since I was unable to have it done prior to the appointment. They walked me through everything after the install and made sure I was satisfied. From the day of signing to the day of install was less than 4 weeks. They had the windows within 21 days of placing the order and got me on their schedule the same week of delivery. I did meet with 3 other companies. I noticed that everyone tried to sell me a window and the ratings on the window. Windoor Retro Pros/Builtry showed me that all of the glass from the manufacturers is all coming from Cardinal Glass. They showed me it was all the same low-e 366 glass and the minor differences between the frames. They took it a step further to show me how the differences in the frames could potentially affect the application of the window to my openings being that I have a wood framed home. This helped determine which product would be best for my home and they even explained why they were ordering all of the windows with a nail fin and slightly smaller. I did not have to do any touch up paint AT ALL because I went with their expertise. Every other company told me I might have to do touch up painting and more which was fine. But I could tell that Joe was not a sales person. He was very technical and even told me that the sliding glass doors would come with 6-inch tracks instead of my existing 4-inch tracks (due to being vinyl products which were thicker) so they would have to cut into my floor and build out on the exterior. The county inspector even said himself that this was by far one of the best installs he had ever seen in his 20+ years of inspections. I WOULDN'T HIRE ANY OTHER COMPANY. Windoor Retro Pros/Builtry were the second lowest bid out of 4 total bids we received. But even if they were the highest, we were set on hiring them. Listen to these guys. They are not sales people. These are real experts and they will treat you fairly. Also learned that Joe serves as their leader and he is a Christian. I don't really care for religion in business but his character was admirable and it just made things much easier throughout our communication. These guys are the best and sorry for such a long review but they deserve a much longer one!"

"the young man is a thinker. If my job had been a normal job, I believe he is quick and efficient. This job was not an o tree din as ry job. I do think he we as a lite pricey but I would have had to buy a whole new door,, so you have to weigh your options. His rnodh was a little too tough but it he said he was working very hard on his english.seemef very concerned about it my problem..would love to see him with a job that was not quite so difficult..I just hope we can get the door in when all is said and done. Would call again"

"FHIA replaced 17 windows and my front door with a side light. I rate them #3, because for the most part the project is getting done; however, the project started in April of 2025...due to factory corrections that were required. We're still waiting on them to finish and have the inspection done. I've already started making payments on this project with the hope they'll finish soon. There were hiccups with installation from the startup and ongoing with the various teams that would show up either with the wrong equipment or lacking what was needed to complete the job. Continue to find screws in my driveway after every visit. On the last visit my camera caught the team dumping their uneaten lunch scraps on my front lawn. If they would have asked there's a compost bin in the back they could have used for that. Because of these hiccups and various others incidents that occurred in addition to the length of time this project is taking to complete I rate them #3. I'll upload photos later."

"Anthony, Robbie and Paul fid a great job on my pool enclosure rescreen. They are highly experienced. I am glad to ve found them."

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

"This experience was great. The Sales Rep, The Installer and the Owner are all top notch. Nancy, the sales rep explained everything and showed us the windows. She told us the time frame and kept us informed every step of the way. Mario, the installer, was quick and efficient. He showed up on time and completed the job exactly as explained to us. We highly recommend this company."

"Direct Remodels is a very professional company. Work was outstanding. I would recommend them to anyone. Elijah was more than helpful. The windows operate very easily and are efficient"

"Im very happy with this company. Excellent customer service, they treat your your house like their own. i will recommend them to all my family and friends"