Get matched with top tankless water heater repair pros in Thorntown, IN

"They were professional and courteous. They explained what happened to my old water heater and if it was repairable or not. He gave me options and time to decide. They are also military friendly. Great job Hoosier plumbing."

"Contacted Hope Plumbing on a Monday morning and they were able to provide the estimate and installation the same day. Ryan was friendly and professional. Our water heater was under warranty so he was able to pick up a replacement using the authorization code from the water heater company. GmWe are glad to have hot water again!"

"The work was done the same day, very professional knowledgeable plumbers. The price seemed on the high side but the water heater and the pan under it were leaking so I needed to have work done quickly."

"The initial response was very quick and Jeremy gave us a thorough explanation of what to expect. The very next morning, he was able to come to our house, check out our water heater and go over everything that it was going to take to replace the old unit. We found that this company, Water Heaters Express, was very professional, knowledgeable, and had the experience that we wanted when it came to replacing our older unit. Could not believe how quickly the job was completed from start to finish!! Would absolutely recommend Water Express Heaters, veteran owned and operated!!!"

"The job was clean, timely, and efficient.  I was glad to find a local small business to send the work to.  I would recommend them again for sure.  My only regret is that we waited 5 years to call them!  I can't believe how much difference having a water softner makes!  
I also have to say that I had had several estimates done the year before and their cost was right in the middle or on less expensive end of all the estimates - not so cheap that you wondered about the quality of the work that would be done or the quality of the softner that would be installed, but not so expensive that you thought you were getting taken advantage of.  The price was exactly right where I was hoping it would be.
"

"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"Very professional and they replaced my hot water heater very quickly as well as repaired 2 other plumbing issues I had. Their price was the cheapest of 6 quotes. My hot water heater is high tech and my family of 5 is enjoying hot showers."

"I arranged for the heater to be checked on Wednesday the 4th.  Before the service call Andrew called and was able to save to time and effort from looking at cell phone photos of the problem.   The plumber who perfromed the installation arrived on schedule with the new water heater.  Installation was quick and the job was completed in about 2 hours time.  Hot water was restored and my wife was very happy.   Service was very quick and the price was quite reasonable.   I was very happy that the job could be done well and at such a good price.
"

"The water heater installation was adequate. They could have been more professional. They put the water heater on the carpet without any protection before installing. They asked me for my own towel to mop up water from the floor. They did not wear booties."

"From the first phone call to Amy who heard my story and turned me over to Tom, to the Thankyou letter I recieved from them for allowing them to serve me, it was true proffesionalism.  A happy , neat and clean team with great talent, working hard to make it all happen for you. It ended with a hot tub bath on my part that night.  You never know how important that hot water heater is until you lose it.   I can't thank them enough."