Get matched with top carpet installers in Tonawanda, NY

"I can safely say this is the best carpet cleaning and repair business in the Buffalo area if not all of Western New York and beyond. Brad is passionate about what he does. Polite, hardworking, and professional. I had a carpet repair and cleaning done by him and I could not be more satisfied if I tried. The work done was efficient, done in a timely manner, and was easy on the pocket book. The problem with most companies is that they clock in and out and do not put passion into what they are doing. This is not the case with carpet star. Brad explains his work and the process just like the customer was working alongside him and you can see the drive in him. I am extremely pleased and grateful that I found this company. If you are looking for carpet installation, flooring installation, cleaning/repair or just a company that has outstanding character, this company should be #1 on your list. Well worth the money"

"I've been using him for forever. I've used them for years. The owner is the one who does the work and he's reliable. It was a reliable experience. He is a really good guy. It's great. They're great. I used them all the time."

"I would use them again. If we don't replace our carpeting or take it up to have the floors done, we're going to need to have our carpeting cleaned here soon."

"Excellent customer service, polite, professional and capable."

"Great! The installer did a great job installing the kitchen floor. Prices were reasonable and staff at the store were helpful as well."

"Randy was extremely helpful in showing and recommending carpet choices for our home. Accommodated our schedule for installation. ? Very happy !! Williamsville-Lenard"

"From our salesman Gary to the two installers we have never had more professional and knowledgable people. Installers were hard workers... nothing can replace experience. <br />"

"We ordered the carpet, took two weeks to come in. Called them to change the installation date, no problem. We had to move a lot of stuff to non carpet area, drawers from dressers, small tables and chairs, etc. The installers took apart two beds, moved 11 larger items, and installed the carpet. The installers returned everything they moved. They came before nine and were done by one. We bought high end carpet, there was no odor or fuzz problem, vacuumed once and it's perfect. <br />"

"From the beginning to the end, Mariann was on top of the project. Even when it turned out we didn't have enough laminate, all I had to do was wait for a further order. She took care of coordinating delivery and the return of the crew to install it. The crews she engaged for the three steps (vinyl, laminate, carpeting) were considerate, knowledgeable and industrious, getting their respective jobs done on time. She apologized for the inconvenience (and didn't charge me anything more), and offered to work with me on the future purchase of an area carpet in that room, when I am ready. <br /> The kitchen floor was the most difficult, owing to wooden sills that were flush with the linoleum. This meant that, upon removal of the existing linoleum, the layer underneath had to be scraped off the floorboard. This involved using power tools which kicked up a powerful amount of dust. The cleanup took me three days, as there was a coating of this dust on absoluvely everything in the kitchen, and a dusting of in adjacent rooms as well. I washed down <em>everything</em>, including boxes of pasta and bottles of spices in my pantries, and vacuumed the walls. It prompted me to finish painting the pantry interios, which had to be emptied (the only reason I didn't paint them with the rest of the kitchen earlier this year!), and this kind of propelled me into spring cleaning the likes of which the house hasn't seen in years. Not a bad thing, really. So glad I started with the kitchen, in retrospect, since I would otherwise have been mopping and vacuuming new laminate and carpet in adjacent rooms! <br /> Overall, I was extremely pleased with her help, and am <em>very </em>happy with the result. I felt their pricing was lower than the competition I perused - which included Home Depot, Lumber Liquidators and Custom Carpet Center. [As an aside, I paid $35 to have HD measure my floors, as they had a Pergo laminate I was certain I wanted, which I mentioned to the woman who set up the measure. When I got the quote call, they couldn't give me a price, because the laminate was DISCONTINUED!! So, I basically threw $35 away. I cancelled the quote at the store, explaining that the material I wanted was no longer available, and they didn't offer to return my fee. Not happy about that. After all that,I wasn't about to have them install carpeting at a cost that included a $9 per stair charge - !! ] <br />"

"I was very pleased with them. I ordered my flooring through them, and they recommended a guy to put the flooring down. I priced flooring all over the place, and they had the best buy. I was also happy with the guy (James) that laid it down."