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"The gentleman from Vin did a great job; I am very satisfied."

"Rick was so easy to communicate and work with. He did an excellent job repairing our roof in a timely manner. Highly recommend !! "

"Came to give estimate and do work right away. They did great work. No leaks after several weeks! Staff was professional and knowledgeable."

"The salesman friendly and professional and we negotiated a fair price. The workers did a great job with the install and with the cleanup. Overall a very positive experience"

"Mad City had to come out 5 times. They didn't get the right base size for a new shower. We had to without a shower for almost 3 months. When they finally completed the job, it was great. It simply took them too long to get it done right."

"This is worst company ever, you need to fire your Buffalo GM Jim Phillips, "

"Just had some work done at my house, new ceiling in dining room and new toilet installed by Monroe and More, LLC I highly recommend, ceiling looks amazing! Ray was great at communicating from start to finish and getting back to me with my 900 hundred questions beforehand lol! Definitely will be using them again!"

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"I was very pleased with the service and quality of work"

"Joe Fiato was a pleasure to work with. Joe is a very knowledgeable consultant. "