Get matched with top window repair pros in Townsend, MA

"Gusty wind threw a rock and smash one of our storm window. I found Arlmont Glass from Angies List. Called first thing in the morning. I was thinking it is going to be a 2 weeks project (schedule appointment for estimate, and schedule another appointment for work....etc). But April was so extremely helpful. She sent someone over to the house to give an estimate within 2 hours and gave a very reasonable quote. The work was done on the same day as well. Within another few hours, the work was done. While they were there, I also have them fix a piece of glass on our garage door that has a crack. Their quality of work was excellent. Everything was handle with care and they are very professional. Another gem I found on Angies' List. I will definitely use them again for future glass projects."

"We've had him work for us twice now, he's installed windows and doors, and I would recommend him. Prompt, professional, did what he said he would do, and cleaned up well. Totally 100% pleased with the experience."

"This is not the review I did 4 seconds after they finished the job - this is the review 16 months after the job. Years ago, we had our windows done. Mind you, their salespeople are extraordinarily assertive, personable and charming - and rightfully so, as they will spend hours and hours in your home making and finalizing the sale, as well as closing out your project. The problem is, they talk super proudly about their lifetime transferable warranty - which "covers absolutely everything! No matter what! You can take a razor blade to the screens just because you feel like it and they will be replaced, no questions asked!" This...is not true. The warranty is like all other warranties - subject to defects and defective installation only. No coverage for wear and tear, issues due to neglect/accidents, acts of god or anything related to weather or the elements. In fact, even if you paint over it or have work done by outside companies that affect the product in any way, the warranty could be voided. It was ABSOLUTELY sold to us as though NOTHING was out of bounds as far as repair/replacement was concerned. Shame on us for not going through all the warranty info with a fine-toothed comb, but the pep rallies by the salesmen we had ( one sold us windows, the other siding/gutters/trim) really get you excited. You love these guys and totally trust them for their enthusiasm and knowledge. You would not believe how much they push that their warranty covers EVERYTHING - FOREVER! So either these guys are trained to tell us something other than the truth and don't read the warranties themselves, or they lie for the sale and keep you in their pockets until the project is over, when you never hear from them again. Any issues we called about AFTER they physically left our property, were ignored or put off until forever - such as debris from work left for over a month on our front lawn, or nails that we were promised would be picked up thoroughly using a metal detector so our child wouldn't puncture his little feet (made them come back twice and they still did a pretty terrible job - are those nails even magnetic???), or the shutters they were supposed to change out for us. The quality of the materials is extremely high. The quality of the work done was high. The customer service, when all is going great, is awesome. Once you have a complaint though, they are nearly unreachable. They don't want to hear it. You can contact customer service, but they will just leave a message with the PM (if he didn't call me back when I called him, why would he when cust. serv. reps from Wherever, USA tell him to?). Nothing but the product quality separates them from anyone else, so weigh your options. Power is NOT cheap. Bottom line - OK company, great salespeople (personality- and effectiveness-wise) and products, poor customer complaint resolution, fair cleanup (looked great, but super unhappy about finding HUNDREDS of nails in our lawn), average lifetime warranty. I put that I would hire again because YES & NO are the only options. I chose YES because I know more now and I do think they sell superior products and there are loyalty discounts. If UNDECIDED were an option I'd have chosen it. As long as everything goes great, you'll be happy. If not, best of luck to you."

"Jon was very good at communicating and came right out to get my door repaired. He ordered the correct part for me and got the job done quickly."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of window projects and specialize in multiple window instillation for residential homes. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

"They are a little more expensive than other window installers but they did an amazing job. They installed all the windows in our home in a day, put all the window shades and furniture back in order, and cleaned everything up before they left. One of the screens had a cut on it and the installer fixed it immediately on site. Worth every penny. The person that did the estimate was very professional and not pushy. Great experience overall. The end result looks wonderful. A true pleasure to work with."

"TJ came out and knocked out the repair quickly and efficiently. He's a decent guy and seems to know his business. I'll definitely be keeping his number handy for future work."

"I have to say that Matt, Dave and Rich were amazing! They were professional, friendly and cleaned up after themselves! I will tell anyone I know looking for windows to call Rite Window for sure. Happy customer Darlene"

"Matt responded to my request right away and came the next day. Was on time, extremely pleasant and fixed the problem in a very short time. I would recommend and/or hire him again without a doubt."

"I recently had Metrowest Glass come to replace a few broken windows and install a shower door. The installation team was professional and very detailed oriented. Stephen even helped me pick the hardware and I absolute love it. He exceeded expectations in terms of cleanup, communication and finishing touches. The shower door fits perfectly with no gaps."