
Serving Troutdale, OR and surrounding areas
Approved
In business since 1995
Free estimates
Warranties offered
"Back in late March, I was hearing noises in my attic, which I could not determine what was making them. After I heard gnawing above my kitchen ceiling in April, I called a pest control company (NOT Critter Control). They sent a technician to my house who looked in the attic and proclaimed it was rodents (rats/mice). That sounded reasonable enough, as rats and mice do gnaw. This company put out bait stations, one in the attic and one outdoors.
However, on Saturday April 10, I spotted a squirrel climb from my roof, into a soffit vent above my side door, and disappear. After that, I heard noises in the attic again. So, thinking I was being helpful, I contacted the pest control company and told them I had seen a squirrel enter the attic. They offered to put up screening on my soffit vent, so the same technician came out to do this on Thursday. After doing this, he seemed irritated with me. I don't know if he sincerely believed it was still rats or mice, and just didn't like having to put up screening, but it was off putting to say the least. He said he had provided all these options, but the only options I was offered by him or his employer were to put up screening, or continue monitoring the bait stations (which does nothing about squirrels in the attic). Huh? I had no evidence of rats or mice in the house, but direct evidence of squirrels (seeing one seems pretty direct to me.) I will admit my college biology is a bit rusty, but I am pretty sure I can tell the difference between a squirrel and a rat.
After witnessing the desperate mother squirrel try to get back in the attic, I then contacted Critter Control, by this point practically hysterical. They sent out a technician (Wally) who listened to what I had to say, including my concerns and my account of my less than stellar experience with the other company. Wally confirmed that I did indeed have squirrels, including removing one that unfortunately had passed away, and saying NOTHING about rats or mice. Then he proceeded to put up an exclusion door, so any squirrels in the attic could get out, but those outside could not get back in. After about a week, he put a trap in the attic if there were any squirrels left who wouldn't leave. There were not, it turned out. So after the exclusion door had been on about a week and a half, he put screening back on the soffit vent. I have not seen or heard any squirrel activity since, so I am a very happy customer. If you suspect in the least you could be dealing with something other than rats/mice, save yourself some time and anguish, and call Critter Control. I would probably also recommend them for rats/mice, but I don't have the direct experience.
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