Get matched with top fridge, freezer or ice maker repair or service pros in Troy, NY

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"Amanda took my call immediately and scheduled the technicians out to our home in a timely manner. We had another company here about 5 months earlier for a related problem and were not pleased with their work. Jon and Mike arrived on the scheduled day and went right to work. After about 30 minutes of troubleshooting, Jon could not find a specific reason for the rumble and vibration. They had taken the entire unit apart, inspected everything, tightened all the belts and pulleys and whatever else he suspected. They then reassembled the dryer and tested it. Whatever it was, they had fixed it. It now runs like a new dryer. Since they didn't find any problem, they only charged us for a service visit. You don't find many companies with that level of personable, friendly customer service. If I need any other appliance repaired, I will call this company immediately."

"Adam was amazing. Our refrigerator needed a new fan and new circuit board. He even had the part in the truck .It was fixed in no time at all. Adam was very professional, knowledgeable and friendly. He also swept behind the fridge since we haven't moved it in 6 years!! We would definitely recommend him to anyone who needs appliance repair!!"

"We have ordered several replacement parts for various appliances (dishwasher, refrigerator, washer) and everything has always been satisfactory.  Website shows videos on how to install certain parts and also include a diagram of your appliance.  Fast shipping.  Very helpful! <br />"

"Great service. Fast response and fair price. Definitely my go to now for appliance repair."

"I was able to get help and their technician arrived in just a few hours of submitting the request, very quick and efficient services. Would recommend and hire again."

"In addition to fixing the immediate problem, Mike leveled the machine which had slipped out of alignment since the original installation 4 years ago. The job required two visits, one for the evaluation and one for the actual repairs after the parts arrived. <br /> He called back about an hour after my initial call and set up the first visit for the following day. He called back after two days to say the parts would be available in two days and he scheduled the second visit. He came on time with the parts and completed the work in about 9o minutes. <br /> The machine works fine now, and the dishes are dryer now that the machine has been leveled (as he thought they would). <br /> I would use Mike again. I have his number on my repair person list. <br />"

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Five years ago, We purchased a high end two stage furnace and central air system from Crisafulli , all at the salesman’s recommendation. We used their yearly service contract to check and maintain ( these contracts are questionable in value and Crisafulli is poor at renewal notifications). The system worked as expected for that period until an unusually warm stretch in August. Without warning, the furnace blower appeared to malfunction. It cycled on but would not run more than a minute or two. After trying some things in the troubleshooting section, we called Crisafulli. They came promptly but could not determine the cause of the malfunction. Apparently the tech had no experience with this two stage components. After four hours and a discussion with Rheem support, they decided to replace the circuit board and motor, not able to exactly determine the problem. This took a week to get parts. In the meantime I was able to self help on the Internet and determined the ECM module in the furnace blower was malfunctioning.Tech returned and Replaced that item first and the system fired up. I note that they are terrible on communication re service contracts and parts status. Rheem covered the part under warranty but I was still out 400 bucks for service and labor. Rheem has not fessed up about fragility of their ECM motors system after writing their CEO. The salesman should have been more diligent about evaluating our duct system for suitability for this system. Crisafulli repair Tech was punctual , friendly and neat. Firm is so so price- wise and and as previously noted, terrible on communication. Advise to stay away from these more complex systems unless there is a full evaluation of your entire duct system. Can’t recommend Rheem at all."

"Seamless, professional transaction. Bruce came and removed the old appliances (no charge) and installed the new ones. He jokes that he will not disclose what he finds under the units!"