Get matched with top clothes washer or dryer repair or service pros in Troy, NY

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"I have nothing but excellent things to say about Tom at Tc repair!! He was excellent, courteous, on time and pleasant! He saved me a ton of money by fixing my dryer and identified that my brand new Maytag washer had the motor seal malfunction and blow oil everywhere. My transmission pulley and drive belt stopped working because the grease destroyed them. He thought because the motor was under warranty Maytag would fix the other two issues as well as it was caused by the motor. No such luck. Not only did they refuse to fix or replace the other two parts I would have to pay for a professional service company to come out for 140 and then the labor plus parts. I called Tc repair back and he is going to fix the issues and have the company send me the motor. He is being extremely reasonable in cost and is likely doing the job for next to nothing at this point. He also helped consult with an issue that has been plaguing my refrigerator. He identified the cause of our issue within moments of seeing it! Tom also stopped by to help us with a refrigerator a few years back and also provided us with excellent service then! His prices a few years ago couldnâ t be beat and the same is still true! If you are looking to save money and have the work done correctly definitely give Tom a call at TC appliance! I am extremely satisfied with him and his service and will be calling him for all my future needs! His prices, expertise, and polite demeanor canâ t be beat! He takes the stress out of a stressful costly appliance repair! The BEST in the capital region and Iâ m an extremely hard to please person! He goes above and beyond every time!"

"Repairman did a quick and expert job. He was helpful and informative."

"Had to file a claim for new clothes dryer, and repairs on fridge. Foothills Star Appliance came to look at both. Eric was the repairman. He was friendly, answered all my questions, and very professional. I would highly recommend his company."

"We were told the work would take six days, discounting the problems with the counters, it would have taken three weeks. Work started on February 12 and was completed May 2. At one point we were without a kitchen sink, dishwasher and stove for six days for no valid reason. Tile floor - best part of the job. It came out very well but only after we insisted they grind edges of large tiles cut to make smaller pieces for the pattern. This to match the manufactured edges of the ordered tile. Silestone counter tops - Installed four times, first three were either cut incorrectly or did not color match. Owner refused to fix the problem after the second installation until Angie's list and I wrote separate letters. I never saw the owner again after that disagreement. Stove - once installed after all other work, the stove was a quarter inch higher than the counter tops. I was told that was "normal" and the gap was filled with a carpet floor edging and glued to the stove. Slate backsplash - First installation was fine. The joint between it and the counter tops had to be removed to allow for the last two counter top installations. The final work was rushed and not nearly as good as first done. No one ever seemed to be in charge or have a working knowledge of what was to be installed or where. One day the general foreman was working on the stove connection while a worker was installing tile where none was to be installed. Ed, the general foreman is very good and competent, however, he is spread very thin. Very little attention was paid to the existing surfaces. Tile and other building materials were stored on finished surfaces. The walls were gouged and door moldings were scratched and dented, needing repairs by owner. Coffee and tile grout cleanings were sprayed on walls and doors. In the new sink, the disposal flange inserted to match the sink color created a puddle in the sink. The owner said this was normal and most customers didn't complain about sink puddles. He also said the insert would not last long anyway. Lori, the office manager was often helpful, but she has since left the company. Angie's list was helpful in getting the company to properly install the very expensive counter tops. I would not use this company again, nor recommend it to my friends. They require the owner's constant attention, frequent phone contact, and vigilance, since they exhibit little vigilance. While they employ their own crews, on at least two occasions, one of the crew was here on his first day."

"They repaired the ice maker. They did that with no problem. They were also supposed to repair the dryer. It was to much and the repair did not happen. I had a real problem with trying to get that resolved. I currently have their service as a home warranty. They had two different companies come out and one was never resolved and the other was completed the day they came out. The area was left clean,"

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"James was on time and very helpful in addressing the issue with my washer."

We're a well established business with over 10 years of unmatched expertise. Customer preference and priorities are always first. We're very timely with our work and never lose attention to detail. Here at Bill Pettis Contracting we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!