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"Michael was Excellent! Great work, great communication , knowledgeable and a friendly smile!"

"I had an inspection completed and they have advice on how to tackle my problem myself. If the issue persists or gets worse I have their card."

"Service tech, Brendon N, was professional and courteous. Did a thorough job with pests in yard."

"I have always said and continue to say that Johnny is the best. He know his job, he is thorough, always answers any question I might have about pest control and is always on time and 99% of the time he is early. Plus he is a pleasure to speak with and I look forward to seeing him every time he is scheduled. You just can't get a better company representative."

"I have had this company provide our pest control service for 25 years and this morning that relationship ended abruptly. My monthly service for all those years was done by Greg who was AMAZING!!! There has been turnarounds since Greg retired and it has been a hassle. Bob called and left me a message in February that my service would be pushed because his worker had fallen off his roof. I called back and said to please not worry about it and just start again next month. I received an invoice for the month of March and paid. A couple of weeks ago I received a Statement for April, May and June. No invoices were ever left. I called three times to discuss. I have a camera in my backyard and I am off on Fridays (when service is performed), the second call was on Friday, July 9 and no one had come to service. Bob claimed this morning that someone was there. I disputed not only because my camera did not catch anyone but because I was home all day AND called that day to let them know no one had been there. He said he would be willing to zero out July's invoice and 're-do' the service. I thanked him for that and he took it a step further and said I still owed for the past three months (that I didn't receive an invoice for) because he wasn't going to argue a camera. I disagreed with him because it wasn't just about the camera, it was about no invoice AND the fact that I am home on Fridays. He said then we will need to go our separate ways. I said I was sorry he felt that way but I shouldn't have to pay for a service that he can't prove was provided. I have ALWAYS received invoices when someone has come to service. I even gave them the benefit of the doubt and said maybe your new team member was servicing the wrong address and the reason I received the Statement was because they believed the service had been done. Nope! Bob was content with his decision to discontinue a relationship of 25 years over what could have been an error on their part. I am now looking for a new pest control service who don't treat their long standing customers with such disregard."

"Had three total treatments, including 2 bait treatments and 1 spray. Currently no bugs. Was quoted $125, but only paid $75 because I prepared for treatment by removing everything from drawers and cupboards. Total time was less than 1 hr work. Also, had this company do termite extermination."

"During the inspection of my home after I had put an offer on it, termites had been found underneath the home. The former owner of my home hired Budget Pest Control to treat the termites before closing. Big mistake. The treatment came with a 5 year warranty with Budget Pest Control. On January 15, 2019 when the technician Bob Kirchner showed up to do the annual inspection, he only inspected the back of my house and in less than 5 minutes he completed the “termite inspection.” He did not inspect the front of my house nor underneath the house where the termites had been found previously. When he said he was leaving I asked him why he didn’t go under the house nor at the front of the house; he responded by telling me he had seen everything he needed to see. This inferred that he could find any termites by spending 5 minutes walking only around the back of my home I told him that previously termites had been seen under the house. He then stated that he will only inspect under the house if he was asked beforehand and that the only time anyone had asked him to go underneath a house was when the space under the house was as high as his height. How interesting that he stated he was only requested to go underneath a home when it was as high as his height. In my home, the inspector had to go on his hand and knees to inspect under my home while Budget Pest Control did the same thing when they got paid to go under my home to treat the termites. This experience with the technician now makes me wonder whether the company ever properly got rid of my termites. Now I worry the termites are eating away at my home. When I questioned the technicians statement about not ever going underneath a home to inspect for termites, he then stated he couldn’t go under my house because he was in the truck that had different pesticide and it didn’t have what he needed to treat termites nor did he have the clothing and equipment to go under my house. So it appears he never had planned on doing any treatments nor inspecting. He assured me I had no termites (based on his less than 5 minute inspection) and then he left. It appears the company made their money off the treatment but do not have the intention of actually honoring the 5 year warranty which I have in writing. I want a proper termite inspection. I want an inspection around the entire surroundings of the home and underneath the home and I want to be present so I can see the technician working."