Get matched with top carpet installers in Tybee Island, GA

"The guys arrived 30 minutes early ready to work. They were very professional and did an awesome job. I would highly recommend Love My Floors!"

"Fantastic.! We have 7 pets, 3 dogs and 4 cats and a light colored carpet, With all of the tracking in and out and the occasional pet "accident" the carpet looks pretty bad and uncleanable.. Everytime Will or Bill clean our carpet it looks like new when they are done. They are extremely customer oriented and do a great job. You should call them!"

"Very well. We were completely satisfied with the product and the workmanship."

"Project completed on schedule and looks great"

"It was a satisfactory experience. They were very professional and there was a convenient location nearby."

"Great!  We were still living out of state when we picked out the carpet, and had to schedule the installation remotely with the help of a 'house caretaker' to get it ready before we moved.  Mr. Hight was able to come out and measure the week we were in town, and he ordered the carpet to be installed after the interior painting was done.  Once he was contacted by our caretakers, he scheduled the installation and it was done expertly.  It is beautiful carpet and they did a great job.  He did not bill our credit card until after the installation was complete and we had seen it to okay the job.  The price was more than we had anticipated, but the job was very high quality and we are very pleased with the results.  We whole-heartedly recommend Floors by Sterling Hight! <br />"

"Install was on time, with only a few minor delays. The floors look greay. <br />"

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."

"They do very good work. The only issues I had were with responsiveness and follow through. I had them remove a bathtub and install a shower and they didn't plane the shower at enough of a decline so now the water stands in the shower and doesn't drain properly. I wanted them to come back to fix that as well as to lower the curtain rods and that never ended up happening. I was willing to pay them to come back and they assured me they would come, and just kept putting me off so I had to hire someone else to come do it. It was really disappointed because they did good work and I really liked Rickey, the owner, but they just never followed through with their promises,"

"My job started off wonderful. They arrived at 0800 on the day they said they would start and got right to work. There were two workers (subcontractors of Thomas) and both were very nice and polite. One was young and obviously not married and would occassionally make comments about picking up women or asking if I had any single friends. They came everyday at 0800 and got right to work. <br /> My tile in the bathroom looks wonderful however, once I actually got in and was able to walk around and really look, there are several uneven tiles-too many for them to be replaced unfortunately. The only ones you can notice right away are the ones under the baseboards, where the gaps and unevenness are obvious. Although all the seams line up and the pattern looks great, it honestly does not look like it was professionally installed. <br /> The same goes for my hardwoods-they LOOK wonderful. But again, there are gaps between boards where the boards are not tightly connected to the ones beside it. I believe this is because when they were laid, the younger carpenter didn't tap the boards with anything to ensure they were snugly joined-he did it all by hand. At first I thought this was the way the boards were made and that they couldn't go snug, but not all the boards are like this-only certain sections. Again, there are way too many to be fixed and when I pointed them all out him, his answer was to fill some of the gaps with a color wax used for dings and repairs. I had two other contractors come in to give me estimates on other, non related work and they pointed out that the gaps could've been prevented. <br /> My main problem with them was the repairs that were done and the length of time it took for them to be done. They damaged several boards after they were installed-major damage to the board. Some stupid, amateur mistakes too like not putting anything down when they moved my refrigerator or dropping tools and gouging the wood. They completed the majority of the work on a Saturday, after starting on Monday. They still had to come back and do repairs to boards, put a threshhold on, seal the grout and replace all my doors. They told me they were starting a new job on Monday and would be out Monday evening to do the work. Never showed. I called and arranged for them to come out the following Monday, again they never showed. I called SEVERAL times and texted as well for TWO weeks and never received any answer. Finally after 3 weeks, I called the owner Thomas, who claimed not to know anything about the repairs. He said he was told they were all completed. Thomas assured me he would not give them anymore work to do until they completed my job. Thomas was extremely nice and helpful. Two days later I received a call from the worker asking if he could come out in a week and finish my repairs. I told him yes and he came out and after 4 weeks finally got to work. Although I had to point out several things they needed to still do that he didn't want to, most of the work was completed around 8 at night. I ended up sealing the grout and digging glue out from between the boards myself and when they finished it took me a week to get rid of all the dust from all my furniture, vents, fans and floors from the repairs. <br /> For the price, my floors look good. They were the cheapest and could start the soonest. In hindsight, I wish I had been more vigilant when they were installing everything and made them correct the flaws right away but overall I'm satisfied. <br />"