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"If I could select zero stars I would! I've been trying to resolve a very poor install of my gates for over a month and no-one has been out yet! No communication. I was told my case worker is out sick. Finally someone else did call me but I have yet to hear back from them. I guess they just wanted to put a check in the box that they communicated with me. My gates were not level, were installed without the steel post beams, no drop rod on 5ft heavy gates!, and the post caps keep flying off because they were not glued on. Now every time we have a windy day, I come home and my gates have been blown open and a side piece of the gate was also blown off by the wind! The fence was installed by one guy on a super hot day and he kept calling his boss for install instructions. This should have been at least a two man job. The installer was also not the person I was told would be doing the install, but ended up being a sub installer of the subcontractor! I have resorted to filing a claim with MD Home Improvement Commission as well as started the process to file a small claim since I can't get a response from them. Oh.... and I HAD TO PAY OUT OF POCKET AND INSTALL post hole covers myself because they NEVER got back to me and the rain and spiders kept filling up the hole. I can't make this stuff up. They are TERRIBLE! Don't use them! You were warned."

"Great customer service. The installation took only one day. The installers were very respectful and courteous overall great experience. I would definitely recommend; Isabel was my project manager ( wonderful communication) she was very efficient and helpful."

"Easy to work with - very responsive and carried out the work on the fence quickly and efficiently"

"They provide exceptional professional quality work."

"Process went smoothly from start to finish. Great follow-up and customer support."

"A-1 fencing did a great job with my fence and deck. When we requested an estimate with A-1, they came right on time (actually came earlier because they were already in the area) and listened patiently to everything we wanted to get done. They took care of the city permit for our deck and fence while we took care of the HOA permit, which made it very easy for us since we only had to manage one of the permits. Cesar and the team at A-1 was very responsive to my emails, texts, and calls which I really appreciated. When building the actual fencing and decking, the workers were really polite and meticulous. Our house overlooks a pretty steep cliff and our door leading to the deck is very high, so I applaud them for being able to create something so beautiful for us given the conditions they were facing. Throughout the process, Cesar updated me on the timeline of everything and anytime I had a question, I could always call him and have my questions answered. The team at A-1 did an amazing job and I for sure would recommend them to my friends and relatives and anyone searching online."

"This is my 3rd time using Star Fence and I have referred them as well. Great folks to work with! Gave the backyard such a facelift!"

"I reached out to All American because of the very impressive work I've seen done in my neighborhood. I only needed two 6" posts and a gate fixed on my existing fence, a relatively small project. I called and spoke to Tania, who seemed happy to look at pictures and provide an estimate. After 11 days, I received two quotes. I selected one of them, responded, and after 28 more days and no reply, had to call again to follow up. She recalled the conversation, and stated she'd provide a contract. I followed up the next day with an e-mail stating same. After another eight days and hearing nothing, I decided to move forward with another company. If the job was too small, or the company too busy, I would've preferred they just tell me."

"Buyer Beware Run Away! (we dealt with the Veterans Hwy office) Fence and Deck Connection is an unprofessional organization that "installs" fences poorly. Don't beleive me, keep reading. We hired Fence and Deck Connection to install roughly 10 feet of privacy fence and gate. We assumed that they were professional enough to plan, execute, and provide quality control for the project. Well none of that is true. Chris, the project manager, failed to plan, control, or lead the project. He delivered the wrong plans to the crew which put the fence in the wrong spot swinging the wrong way. The first attempt at our fence was wrong in every way. They had to come back--take it all down and rebuild it from scratch. Chris povided no leadership or quality control during the process. In fact, he couldn't be bothered to come back and check the work. On the first go the crew dumped dry concrete mix down the fence post holes and when confronted about it Chris attempted to claim this a dry pour. He said that this will harden with ground moisture into solid concrete. The crew that installed the fence on both occasions were not properly equipped to do the job given that the fence parts are not even cut to the right dimensions. To be clear we just left the "fixed" version with its poor install quality alone becasue the issues aren't worth having the fence rebuilt a third time. Things like the gate not being even, or that we were told by Bob, who is Chris's boss, that the fence was going to need be adjusted by September-- 5 months after install. The company treated us with a lack of respect and a lack of professionalism when it came our justified complaints about the wrong install, poor communication, customer service and workmanship. In fact, Joel told us that it was essentially our fault that the fence was wrong for providing the wrong plans, when the company was in fact in charge of that. Leaving aside the blatent deception with the "concrete" with no water-- which is all on video. I am sure this low-grade company will try to convince you that we are unreasonable customers or that they fixed it so all should be forgiven. Sure, we are unreasonable for thinking they should do a good job. Yes we are unreasonable for thinking that we should not have to watch them to make sure they do a good job. We are unreasonble for being insulted with a $100 Amazon gift card as a "good faith" gesture as if the issues weren't that bad when they had to completely replace and remeasure all fencing and gate. The time for them to make it right was immediately, and to leave a good impression started on day one. They left us running away. They demonstrated a lack of professionalism--sneaking onto our property to install the fence the first time saying nothing and sneaking away saying nothing when finished. The project manager couldn't even be bothered to keep the basics straight. Where the gate goes, how big it should be, where the posts go, what plan the workers needed-- nothing. This company is utterly incompetent and no matter what deal they offer you it is waste of your time and money."