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"Luke is a very personable and knowledgeable guy when it comes to fixing the sprinklers. He worked very quickly and had some spare time to actually do a system check, even though i didn't even ask him to do it. He is an honest worker and will get the job done right and also quickly."

"Excellent job, and very polite workers."

"I would give them 0 stars if I could. In September, 2023, I had Collin County Sprinkler put in a drip line around my house to water the foundation. Also I had just planted a new tree in my back yard just 4 days earlier. I asked them to run irrigation to the new tree. I noticed after the crew left that they had removed one of the bubbler heads from a tree about 15 feet away, installed a T fitting from the first tree and attached supply line tubing to the new tree then attached the bubblers. Soon after, I noticed that the tree wasn’t setting watered properly. Another person showed up and told me that the bubblers were not adjusted properly. The adjusted them and it seemed to make it better at the time. Since the trees water before I wake up, I had not noticed the my new tree was not being watered properly, so when my grand sons come over, I had them to remove the bubbler heads from all 3 trees on the zone to see how far the water would shoot up in the air at each of the 3 trees. I was surprised that water was barely bubbling from one opening only. The other openings you could see water in the riser only. I called Collin County and was informed that it would be two weeks before anyone would be at my house. The finally came and was very punctually. After looking at the trees and taking off one head in the two tree rings that were in close proximity. After turning the water on, he said, the only way to fix this is to install a new zone to the tree that was installed last year and informed me that it would cost an additional $650 to have that done. The tech called Steve, the owner of the sprinkler company and was told by him that I was asked at the time if I wanted to put in a new zone and I turned it down. I WAS NEVER GIVEN THAT OPTION! The owner insisted that they did. How would he know for sure, he wasn’t the one that was here. I proceeded to ask the tech to have Steve call me to discuss the problem. Later in the day, a different person called to discuss the matter. All he did was parrot what Steve had told the tech earlier. I told him that apparently Steve didn’t have the balls to call a customer that wasn’t satisfied with the companies work, so he made him do it. So much for them guaranteeing their work. I think I read one reviewer say they guaranteed their work for 3 years. I think that is a little long. I had them install it, complained about the low pressure within the first month, complained about it again when they came out on April 2 to do a spring tune up and then come out on July 16th. On top of that I was charged ”a reduce rate” of $50 for a service call to look at a problem that they created. I would have thought if their techs were proficient in their trade, the would have mentioned that the tree needed a new zone— not only upon install, bit the other two times they were here instead of adjusting the bubbler heads and calling it fixed. If ir wasn’t going to work properly, they had 3 opportunities to tell me before I was finally told. I know this has been a long review and I chose them because of the large amount of 5 star reviews they have. However, if you use them, you do carry the chance of being the next one star reviewer. Save yourself the frustration and find a different sprinkler company for your irrigation needs."

"Weeds never left my lawn despite calling them almost after every application. Lawn got LOT WORSE than when I started the program When sales promised the lawn would be done thick and green!! I was literally yelled at back in May when I raised my connect about the degrading health of my lawn!!’"

"ZERO STARS - BEWARE Customers and neighbors BEWARE NEGLIGENT Company and INSENSITIVE Owner I am writing to express my deep concern and dissatisfaction with the recent events involving Heroes Lawn Care. Their team was responsible for damaging our internet connectivity, while working on my neighbors lawn care. Initially, they damaged the first internet wire that connects to my home, which they informed us about. However, despite their awareness of not having the correct mapping of our underground wires, they proceeded to cut three additional wires, resulting in a loss of internet service that affected our home for a significant period of time. The business demonstrated negligence by persisting with trenching despite being aware of incorrect markings and severing a wire leading to our property. Instead of rectifying the error and obtaining accurate mapping, they continued trenching unabated. Consequently, the severed wires disrupted our internet connectivity, leaving my husband unable to work for hours despite attempting to use a hotspot, which proved futile due to the computer's inability to connect. This disruption had a direct impact on my husband, who is a contractor and relies on a stable internet connection to carry out his work. As a consequence of this company's actions, he suffered a loss of income. I have reached out to the owner Scott Covert multiple times, and all he mentioned that my claim was comical and that we should have used a hotspot. Oh well!"

"Willard Seals is an expert on exterior painting. He and his crew pay attention to detail and deliver with excellence. My job was to exterior paint my siding and trim repairing as needed. The paint selection represented a significant color change and while other contractors were quoting one coat, Willard convinced me two were needed and he was right. The difference in quality comparing the previous paint job (I contracted it 10 years ago) to Personal Touch Contractors was significant. Extremely satisfied with the quality of work, the responsiveness to my needs, and the price. I almost didn't award the job to Personal Touch because I thought there quote was too low. It turns out they delivered great value at a very reasonable price. I will use them again."