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"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Avoid! Capital?s quote was significantly more than others but they stated it was due to ?quality? of work and reputation. Lies! The project (yard drainage, pavers) took months and is still a full mess! Attached are photos- I was gaslighted stating that I was ?impossible to please? and would ?never be happy?- judge the work for yourself! Project was over $40,000 and this is what they found acceptable! If you still choose them (?) then make sure an attorney reads anything you sign as every minuscule detail must be written or they will not take any responsibility! And read financing terms very carefully as they scroll through the contract speaking but the content does NOT match what they spew! Then the threats start demanding approval for the terrible, incomplete job. You?ll be ignored and ghosted once they get their money after placing in writing the modifications that will (not) occur!"

"My husband and I are very happy about our experience with Claudio and his team. Exceptional communication, always showing up when expected, finishing within the time frame that was estimated. All the little extras that we asked to be done as we went along were never a problem. The entire job stayed within the original quote. Claudio and his team are very nice family men who care and take pride in their work. We look forward to having them work on our next project. "

"I recommend this wonderful company without any hesitation. I first contacted Wood Trades LLC seeking a deck quote in September 2024, and John and Karin came out the very next day. From day one, John and Karin provided impeccable service. I cannot say enough wonderful things about their communication, transparency, honestly, and reliability. All current insurance/contractor licenses were provided up front, and any change in cost was documented through clear contracts. In addition, they patiently navigated me through a difficult permitting process from start to finish. Once the work was started, I had a gorgeous new deck in just over one week. I cannot thank this company enough for gaining, and more importantly, maintaining my trust through this project. I certainly look forward to working with Wood Trades again, and highly recommend their services to anyone seeking high quality results from a wonderful company. Exceeded expectations!"

"Josh did an excellent job. Always on time. Worked quickly. Communicated very well and answered all my questions. The quality of his work was outstanding. He made sure the materials were in good condition before accepting them. I would definitely recommend him to anyone and I will absolutely reach out to him for my next project."

"Great work power washing, staining, and leveling our large deck. Melvin came out to give us a decent estimate. Workers worked for 2 days straight on the project and were pleasant and professional. Customer service kept up to date on the project and was also very pleasant and professional. I now have a beautiful deck. Would hire again without a doubt!"

"It went great! I have been trying to find a good landscaper since my old landscaper of 25+ years retired. I have hired two others but it didn’t work out. S.O.S. Has been great, William listens and understands exactly what I want. He also offers suggestions and is very responsive. His prices are very reasonable and his workers are good. He will be maintaining my landscaping from now on. If you in search of a landscaper try S.O.S. William is the best!"

"I gave the company a deposit in April of 2021 to paint two sides of my house in 2021. They did not do it and kept giving me excuses. I finally asked to have my deposit returned and as of this date (3/22/22) they have not returned my deposit. Now I have to take further action. These people are not honorable. I gave a one star because there was no ZERO to give."