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"Flooring installers were professional, they cleaned up afterwards. I could not be happier with the results! Would totally recommend"

"TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors Four Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was p***** but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them."

"When requesting a quote, responded immediately and started the job right away. Workers were very professional and friendly. Very efficient and job well done. Would highly recommend."

"CREATIVE ALMOST CAUSED OUR HOUSE TO BURN DOWN BECAUSE THEY DON'T LISTEN. We insisted on Ground Fault Circuits because of the obvious safety feature when something overloads. Instead they just installed regular plugs and to no one's surprise, we had an electrical fire in our brand new kitchen a couple weeks later that would have never happened if they had installed all GF as we asked multiple times. We also had to deal with fraudulent billing and extra invoices that were sent to us with no explanation, which we wasted more time disputing. Almost every single contractor was hours late or didn't bother to show. . Two of them asked if they could use our bathroom and both urinated all over the floor. Another two yelled misogynist comments while they blasted music at top volume without even asking if it was okay. Their "Mudder Guy" is the laziest slob I've ever seen. He only worked barely 3 hours a day because in HIS exact words: "I'm not a morning person." He was obviously not a "take responsibility for cleaning up my messes guy" either. He slopped drywall crap all over our house and down every single one of our basement stairs, which took over two weeks for us to clean. US, not him. Another guy knocked down the wrong wall because he refused to look at the remodel plans that were right in front of his face. The same clown threw out our brand new garbage disposal into the garbage (or he took it, I honestly don't know which). City inspections were delayed or failed because of other errors that were made with the cabinet installation. The people that installed the cabinets didn't even install the right components and our inspection failed again. There were so many other mistakes made that I can't even remember them all, and getting anyone at Creative to return a phone call is next to impossible, unless you're ok with a brief text message that doesn't even answer your question (although the owner sure came here fast when he wanted his money). They had our plans in November 2022 and were still trying to get a kitchen remodel finished in spring 2023. Of course if Jerry does bother to respond to this review, he'll respond the same way he did to every one of our concerns: either "that's not my employee" that did that, or "that's a contractor, they don't work for me." He fails to comprehend that customers are not going to remember the names of any of the subcontractors he assigned to do work. His company is the only one that clients will remember."

"Price was great, they look awesome, and they were great to go business with. This is the 3rd time I have hired this company and highly recommend them"

"Amazing job, very impressed by the work that was done!"