Get matched with top bathroom remodel pros in Waterbury, CT

"Hi. I am a baby boomer so I wanted to direct this towards others my age. I want to outline how wonderful my experience was with Usin from Custom Build and Remodeling llc. He was prompt and professional. Our first conversation was Sunday evening and he and four other employees were ripping out my bathroom completely on Wednesday morning. They showed up at 8:00 sharp every morning and worked till 4:00 each day. We had some extra issues in the 65-year-old house that Usin handled professionally with complete communication. They cleaned up thoroughly after each day and there was not one time within this entire project that I felt insecure. That’s a huge bonus! I am thrilled with the way the bathroom came out. A leaking vent pipe and wiring concerns led to problems above the bathroom in the attic. I was completely aware that my roof was shot so we agreed it should be done now. Roof, gutters and a house paint all done within the same timeframe. Highly recommend!! Serious professionals!!"

"The owner, John Petrillo, is an old-school pro. This was an insurance claim job, but we hope to hire him again this year for another large (non-insurance claim) project."

"Yes they did an excellent job"

"Bill is very knowledgeable about home accessibility issues for disabled people. He is kind, thoughtful and very responsive. He provided us with an excellent price on a handicapped ramp. I highly recommend him and his company."

"Rigo and his crew were professional right from the start. Provided quotes right away and went above and beyond to make sure job was done correctly and to my satisfaction. Highly, highly recommended contractor. All ready hired for a second job. Thanks Rigo and crew!"

"Gustavo did an amazing job on our deck. He is very professional, responsive, timely and his prices are beyond reasonable. Recommend to anyone looking to redo their deck. "

"Awesome service!! They were quick and extremely responsive. Work was top notch and the price was spot on. I had them extend my current patio out about 5 feet! They did a tremendous job. Highly recommend Idealj for any stone work. "

"Dustin and CCC did wonderful work creating a new bathroom and remodeling a bedroom for our house. What was most positive was Dustin’s energetic interest in the project, dedication to seeing the project through to make it come out with high quality, and persistently spirited good will. There were two aspects that didn’t work quite optimally: (1) The crew took much longer to finish than they promised (the original time was “1-month +” but over two months passed and there were still lingering issues---see below.) If you hire them, I recommend having it written into the contract exactly when it will start and end, including a specification of what the consequences will be if the job isn’t done on time. (2) They didn’t know what to do with our laminated wood floors. They needed to put down protection for the dining room floor which was damaged by the construction traffic, and they had trouble patching and refinishing the floor in the bedroom after removing a wall. When I asked Dustin to address (2), to his credit he was ready to bring in a floor refinishing specialist to fix the issues at a very favorable price to us. At that point, unfortunately, we couldn’t afford the interruption it would cause to have this repair done at that moment. In response, Dustin gave us a discount so we can address these issues with a profession flooring company in the future when we’ll have a good opportunity to vacate the house for this purpose. I recommend that if you need wood floor work done, you make sure there is an agreement in the contract to have somebody with wood floor expertise address that part. In all, Dustin was generous and willing to try to work with us when there were issues. I know that his company has also been generous about helping people who were in need in the past. This is a quality that I particularly admire in a company, so we still feel very positive toward CCC, but I have identified the issues we had in hopes that they won’t be issues for other clients in the future."