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"Outstanding in every way. The absolute professional."

"Yes. Perfect "

"Pena sent a technician out the day I called and he worked late afternoon to early evening to get our Bosch dishwasher up and running again. Very happy with the work and interactions with both him and the service coordinator I spoke with by phone"

"Super helpful"

"Excellent service technician, very courteous and knowledgeable. I would highly recommend them."

"refrigerator.I had one of the most disappointing and frustrating experiences with RJ Appliances NJ INC during a recent repair of my Miele refrigerator. When the technician first came to inspect the unit, they claimed to have done a full diagnostic and gave us a final quote of around $1,000 (after tax). We agreed, thinking everything had been properly assessed. But when they came back to do the actual repair, the story completely changed. They suddenly “discovered” that the fridge door wouldn’t close properly and said we would need to replace the entire door — for several thousand dollars! After we refused that ridiculous suggestion, they said they could “repair” the door instead, but only if we paid an extra $850. At that point, with the refrigerator already taken apart, we had no real choice but to accept. This whole process felt misleading and unfair. If the technician really did a full inspection, how did such a major issue appear only later? It seemed like a classic case of bait-and-switch pricing — quoting one number and then inflating the cost after we had already committed. We expected professionalism and transparency, especially since RJ Appliances is associated with Miele service. Instead, we were left feeling pressured, overcharged, and deceived. ⚠️ Warning to others: Be extremely cautious before agreeing to any quote from this company. Make sure everything is documented and confirmed in writing before you proceed. Very disappointing experience — definitely would not recommend RJ Appliances NJ INC."

"Mike did an excellent job mounting our TV—the setup is secure, perfectly aligned, and looks fantastic. He clearly knows what he’s doing, coming fully prepared and applying a strong understanding of measurements and placement to get everything just right. If you want the job done correctly the first time, he’s the person to hire. Beyond his technical skill, Mike is professional, punctual, and a pleasure to work with. His pricing was very fair, especially considering the complexity of mounting a 100-pound TV on an exterior wall. That’s not an easy task, and he handled it with confidence and care. I’ll absolutely be reaching out to him again for future projects around the house. I can’t recommend him highly enough!"

"Did not go well at all. He did not do any work."

"We highly recommend this repair service. The technician is very knowledgeable, prompt and professional. We have complete trust in him and he has helped us several times."

"Maryann in the office was wonderful to work with. Very pleasant and extremely knowledgeable and helpful. The technicians were very courtesy and helpful. I would definitely recommend Morris County Appliance Repair."